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Configuring Windows Firewall (Windows 7, Vista, XP)


Tom Beck

Typically, the default firewall configurations that ship with Windows 7, Windows Vista and Windows XP do not interfere with Immunet Protect; however, after-market or OEM configuration choices may cause Windows Firewall to do so. This Knowledge Base Article will explain how to identify if the Windows firewall is turned on and, if so, how to configure the firewall for usage with Immunet Protect.

On This Page

Windows 7

Checking for Windows 7 Firewall

To see if Windows 7 Firewall is running:

 

1. Click the Windows icon, and select Control Panel. The Control Panel window will appear.

2. Click on System and Security. The System and Security Panel will appear.

 

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3.Click on Windows Firewall. The Windows Firewall panel will appear.

 

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4. If a green check mark appears, Windows Firewall is running.

 

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Configuring Windows 7 Firewall

If Windows Firewall is running and Immunet Protect is indicating "Offline Mode" problems, take the following steps:

 

1. On the left side of the Windows Firewall panel, click the Allow a program or feature through Windows Firewall link. The Allowed Programs panel will appear.

 

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2. Click the Change Settings button.

 

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3. Find Immunet Protect in the list of programs. If it appears in the list of programs, select Immunet Protect (or agent.exe) and click the Remove button. Confirm that the entry should be removed (the next steps will re-install the program). If Immunet Protect does not appear, then proceed to the next step.

 

4. Click the Allow another program button. The Add a Program window will appear.

 

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5. In the Add a Program window, click the Browse... button.

 

6. Navigate to the Immunet Protect program directory (e.g. C:\Program Files\Immunet Protecrt\2.0\) and double-click on agent.exe.

 

7. Click the Add button.

 

8. Do this same for updater.exe.

 

9. Click the OK button to close the Allowed Programs panel.

 

Windows Vista

Checking for Windows Vista Firewall

To see if Windows Firewall is running:

1. Click the Windows icon, and select Control Panel. The Control Panel window will appear.

 

cw7.jpg

 

2. Click on the System header. The Security Panel will appear.

 

cw8.jpg

 

3. Click on the Windows Firewall header. The Windows Firewall panel will appear.

 

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4. If a green check mark appears along with the message Windows Firewall is helping to protect your computer, Windows Firewall is running.

 

Configuring Windows Vista Firewall

1. On the left side of the Windows Firewall panel, click the Allow a program or feature through Windows Firewall. The Windows Firewall Settings window will appear.

 

cw10.jpg

 

2. Find Immunet Protect in the list of programs. If it is there, click to select it. If not, skip the next step.

 

3. With Immunet Protect selected, click the Delete button. Confirm that the entry should be deleted.

 

4. After removing the Immunet Protect entry or if Immunet Protect does not appear in the list of programs, click the Add program... button. The Add a Program window will appear.

 

cw11.jpg

 

5. In the Add a Program window, click the Browse... button.

 

6. Navigate to the Immunet Protect program directory (e.g. C:\Program Files\Immunet Protecrt\2.0\) and double-click on agent.exe.

 

7. Click the Add button.

 

8. Follow the same steps for updater.exe.

 

9. Click the OK button to close the Allowed Programs panel.

 

8. In the Windows Firewall Settings window, click to select the General tab.

 

9. Ensure that Block all incoming connections is not selected.

 

10. Click the OK button to close the Windows Firewall Settings window.

 

Windows XP

Checking for Windows XP Firewall

To see if Windows Firewall is running:

 

1. Click on the Windows Start button, and select Control Panel. The Control Panel window will appear.

 

cw12.jpg

 

2. Click on the Security Center link.

 

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3. In the newly opened panel, if the Firewall header says ON, Windows Firewall is running.

 

Configuring Windows XP Firewall

If Windows XP Firewall is running and Immunet Protect is experiencing connection problems, perform the following steps:

 

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1. In the Security Center, click the Windows Firewall graphic.

 

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2. Ensure that Don't allow exceptions is not selected.

 

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3. Click to select the Exceptions tab.

 

4. Find Immunet in the list of programs. If it is there, click to select it. If it is not on the list of programs, skip the next step.

 

5. With Immunet selected, click the Delete button. Confirm that the entry should be deleted (the next steps will re-install the program).

 

6. Click the Add Program button.

cw17.jpg

 

7. In the Add a Program window, click the Browse... button.

 

8. Navigate to the Immunet Protect program directory (e.g. C:\Program Files\Immunet Protecrt\2.0\) and double-click on agent.exe.

 

9. Click the OK button to close the Add a Program window.

 

10. Click the OK button to close the Windows Firewall Settings window.

 

 

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