Installing Immunet Protect - Version 2.0
On This Page
- Initial installation
- Installation Complete!
- Immunet Toll-Free Support
Users who are upgrading from a previous version of Immunet Protect, such as Version 1.0.26 or earlier, are asked to refer to this Knowledge Base article instead.
Initial installationOnce Immunet Protect 2.0 has been downloaded and the user has clicked on the installation package, a series of brief set-up screens will be presented. These screens are designed to configure the product as quickly and as easily as possible with the configuration choices of the user. The following discussion will walk users through each screen and explain how it relats to Immunet Protect and what steps the reader should take.
|Immunet EULA Screen|
Choosing an installation locationAfter accepting the EULA, the user will be prompted to install the Immunet Protect software. The first step in this process is to identify a preferred location for the file. Typically, users select the C:\ drive but they may choose a different location by selecting the Browse... button and identifying a location of their choice. Immunet Protect only requires 18 MB of drive capacity, so available disk space should not be an issue. Once the location has been selected, please click Install to proceed.
|Immunet EULA Screen|
File installationWhen the File Installation screen appears on the screen, Immunet Protect is being downloaded onto the user's hard drive in the designated location. This operation may pause intermittently. This is normal, and downloading will resume without any user action. The file installation process should not take more than 30-45 seconds.
During installation, the user can view the details of each file being installed by clicking the Show details button. This will open a window to display the relevant information for all the files that are being installed.
Once the file installation progress bar has completed, the downloading of the program files is complete. The user should then click Next to continue.
Installation completeWhen the Installation Complete pane appears, the installation is complete. If the version being installed is Immunet Protect Free, the user should click on the Immunet Protect FREE button, which is selected by deault. If the version being installed is Immunet Protect Pro, the user should select Immunet Protect PLUS and enter the license key number, either by cutting and pasting it or by entering it manually).
Once that step is complete, the user should click Next . The user will then receive a prompt to perform some basic configuration options to complete the installation.
Install configurationOnce installation and activation are complete, the Immunet Protect Setup screen will appear. This will allow the user to set some start-up parameters. This pane also enables users to invite their friends to take part in the Immunet Community through Twitter and/or Facebook.
|Immunet Protect Setup|
Initiating a Flash ScanWhen Immunet Protect is opened up for the first time on the computer, the Immunet Protect Setup screen present the user with the option to Initiate a Flash Scan. This is a procedure that performs a quick scan to detect and remove any threats that may already be present in commonly infected files on the user's computer.
By default, the Initiate a Flash Scan option is selected. Immunet recommends that users do not deselect it. The first time that user interface is opened (and only the first time), the scan will start in the background. While the scan is being performed, the user will see occasional pop-up messages identifying the files being scanned.
If the user chooses not to run the Flash Scan on the first usage after installation, the Computer tab of the user interface will show a yellow Not Secure status orb (as shown below) until the Flash Scan has been run.
|Flash Scan Required|
It is important to note that Immunet Protect will still protect the computer from viruses while the program is in yellow, Not Secure status. However, the status will continue to remain Not Secure until the user completes the scan.
The user can perform the scan manually by clicking on the Scan Now button, which is the first button the Computer tab of the main pane. Clicking this button will open the Scan Now pane. Selecting Flash Scan in the Scan Now dialogue box will perform the fastest of the available scanning options.
Once the scan is selected, the user will see that it is commencing and will be shown which files are being scanned. The user may close this window at any time and the scan will still continue. Once the scan is complete, the Last Scanned status will change from yellow (Not Secure) to green (Secure).
Submitting suspicious files to ImmunetOne of the key features of Immunet Protect is the ability to examine potentially malicious or suspicious files on the user's computer. In order to facilitate this, suspicious files are identified by Immunet Protect and submitted automatically to the Immunet cloud for automated inspection.
The Submit Suspicious Files to Immunet option is enabled by default. Users may opt out of it. However, because other users in the community will be protected against malware that is detected and submitted through this feature, Immunet recommends that users leave the option enabled, for the benefit of the community as a whole. Users who choose to opt out of this feature will still receive the full benefit of Immunet Protect.
Announcing to your new Immunet Protect communityUsers who have successfully installed and activated Immunet Protect can announce it to friends, family, and other contacts through Facebook and Twitter and invite them to join the Immunet Protect community. When the product starts, the user will also be prompted to build his or her own community to start protecting friends, family, and other contacts.
|Announcing over Facebook and Twitter|
Installation Complete!The installation of Immunet Protect is now complete. The user can click Close and start using the product.
Immunet Toll-Free SupportAll versions of Immunet Protect come with free technical support. Users who encounter any issues during the installation process can call Immunet's toll-free support line: 1-877-678-2096
Users are also encouraged to call this support number if they have any problems with their computer, computer peripherals or are concerned that they might have a virus.