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New Clam Av Listings, Fp Submission Methods Don't Work

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#1 Josh_NCH



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Posted 16 February 2016 - 12:35 AM



The installation files for our software are suddenly being flagged by Clam AV, according to VirusTotal. I know that Clam AV false positives are addressed by contacting Immunet, but:


1) Submitting a false positive on the Immunet web page tries to load immunet.com/s.nl and fails. I'm not sure if the submission was successful.


2) Sending the file in a password protected zip archive doesn't work. I get the usual Google rejection:


<support@immunet.com>: host aspmx.l.google.com[] said: 552-5.7.0

    This message was blocked because its content presents a potential 552-5.7.0

    security issue. Please visit 552-5.7.0

    https://support.goog...ail/answer/6590 to review our message 552 5.7.0

    content and attachment content guidelines. 39si17440022qgn.107 - gsmtp (in

    reply to end of DATA command)



Is there another way to submit false positives?





NCH Software


#2 ritchie58


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Posted 17 February 2016 - 04:26 AM

Hi Josh, yes, there is another way to report a ClamAV false positive. You can contact the ClamAV team directly at this URL. http://www.clamav.net/contact

Best wishes, Ritchie...

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