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New Clam Av Listings, Fp Submission Methods Don't Work


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#1 Josh_NCH

Josh_NCH

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Posted 16 February 2016 - 12:35 AM

Hi

 

The installation files for our software are suddenly being flagged by Clam AV, according to VirusTotal. I know that Clam AV false positives are addressed by contacting Immunet, but:

 

1) Submitting a false positive on the Immunet web page tries to load immunet.com/s.nl and fails. I'm not sure if the submission was successful.

 

2) Sending the file in a password protected zip archive doesn't work. I get the usual Google rejection:

 

<support@immunet.com>: host aspmx.l.google.com[173.194.205.27] said: 552-5.7.0

    This message was blocked because its content presents a potential 552-5.7.0

    security issue. Please visit 552-5.7.0

    https://support.goog...ail/answer/6590 to review our message 552 5.7.0

    content and attachment content guidelines. 39si17440022qgn.107 - gsmtp (in

    reply to end of DATA command)

 

 

Is there another way to submit false positives?

 

Thanks

 

Josh

NCH Software

http://www.nchsoftware.com



#2 ritchie58

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Posted 17 February 2016 - 04:26 AM

Hi Josh, yes, there is another way to report a ClamAV false positive. You can contact the ClamAV team directly at this URL. http://www.clamav.net/contact

Best wishes, Ritchie...


* Immunet Global Forum Moderator *





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