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Issue While Running On Veeam Server


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#1 jackouille

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Posted 27 September 2017 - 05:59 AM

I have installed one week ago Immunet (6.0.4) on a Veeam Server running on Windows 2008R2 (in addition with AVAST).

Since then CPU usage was increasing and I received some connection failure) and backups were always lasting longer.

 

I was obliged to remove Immunet despite I added an exclusing for all files from Veeam.

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#2 jackouille

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Posted 27 September 2017 - 06:06 AM

Last Incremental backup from yesterday was lasting 42 minutes, today within the same job it took only 2 minutes.



#3 ritchie58

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Posted 27 September 2017 - 06:16 AM

Did you create an Exclusion rule for Avast!'s Program Files folder with Immunet and create a similar exclusion/exception/allow rule for Immunet's Program Files folder with Avast! as well? Doing so can really eliminate a lot of possible conflicts.

 

Please note: Immunet is not free for any "for profit" endeavor. If you're not a multiple-endpoint non-profit charitable, educational organization or do not have your own private intranet no more support will be forth coming. This info is in the EULA when you first installed Immunet.

 

Regards, Ritchie...


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#4 jackouille

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Posted 27 September 2017 - 06:23 AM

Yes the Exclusion rule for Avast was already present. Not in the beginning but yesterday I add the Exclusion in order to see if could improve performance but this morning I receive more backups warning so I was obliged to remove it.

Because it's a dedicated server for Backups, risks for contamination is very low (but of course not null).



#5 ritchie58

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Posted 27 September 2017 - 06:30 AM

It sounds like you may have to exclude additional file paths associated with your backup program with Immunet. That's something you could look into.


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#6 ritchie58

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Posted 27 September 2017 - 06:40 AM

Yeah, Immunet will scan files as they are being created so I could see where that could cause the increased CPU/system resources being used.


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#7 jackouille

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Posted 27 September 2017 - 07:07 AM

I also reinstall Immunet and add the following folders in my Exclusing list:

- Veeam Programm

- Full disk used for backups

 

I restart the backup from 8:00 and now it took 8 minutes (instead of 2) but better as 42 minutes wihtout defining the backup folder within Exclusion list.



#8 ritchie58

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Posted 27 September 2017 - 07:28 AM

That does sound better to me too. Adding the Program Files folder for Veeam as an Exclusion was a great idea jackouille!


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#9 jackouille

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Posted 27 September 2017 - 07:33 AM

You are right, I either add the folder within ProgramData\Veeam and now it worked again in 2 minutes.

I also remove Veeam Program from Exlusion and now only the the remaining entries:

- Backup folder (where all backups are stored)

- ProgramData\Veam

 

This could be helpfull for other Immunet/Veeam users.

 

Thanks Ritchie for your great help solving that issue.

Greatings from Switzerland



#10 ritchie58

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Posted 27 September 2017 - 07:35 AM

Your welcome jackouille, always glad to help out when I can.

 

Cheers, Ritchie...


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