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Wookiee last won the day on November 17

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About Wookiee

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  1. Wookiee

    New release v6.2.4

    It fixes the exclusion lists
  2. Really depends on what is on the boxes etc. The design does have an 'old' feeling to it, and we (development team) have talked many times of redesigning it in the future. I would say, do a fullscan first and if you want to exclude file paths or certain files...add the exclusions in the settings option.
  3. You can use it as a 'main source' AV. Some people use two AV's to feel protected. But Immunet works just fine. Any issues that do come up, report them to me and I can look into it and or fix it for you!
  4. Wookiee

    Immunet infrastructure changes!

    Yes, it will have the same level of protection
  5. Immunet is undergoing major changes. For a long time, the AMP infrastructure and Immunet infrastructure have been the same. But, we are changing that now to separate the customers of AMP and Immunet into their own cloud infrastructures. As of right now, any Immunet user who is not on version 6.2.0 is on the old infrastructure and will need to upgrade to the latest version as soon as possible. We plan on decommissioning the old infrastructure (that means any versions prior to 6.2.0) on Feb. 4, 2019. What does this mean? This means that all users who aren’t already, need to be on version 6.2.0. If you are on 6.2.0 now, you will not see any changes and do not need to worry. If you are on the older version, you need to upgrade immediately. If you do not upgrade before Feb. 4, you may experience service interruptions and may not be able to upgrade Immunet or receive protection. What happens if you do not upgrade before the decommission? You will need to uninstall and reinstall the software once the old infrastructure is decommissioned. We urge everyone on a version prior to 6.2.0 to upgrade Immediately. If you have any questions or concerns, please contact us via the support forums or posting below.
  6. did you run into any errors? Did you see any windows logs on bootup?
  7. Wookiee

    The immunet Service is not running

    1) a screenshot of the message. Immunet hasn't been called agent.exe for many years so I'm curious where/ under what conditions he’s seeing a agent.exe message. 2) s what version of immunet they have installed 3) What operating system are they running? 4) if they you are logged on as the administrator or not.
  8. i mean, it's not hindering your ability to use your computer- and it is being worked on.
  9. absolutely! You can do it this way too.
  10. Wookiee

    How Do I restart the Immunet Service?

    also, make sure you run the commands as an admin. Or, it won't work.
  11. Wookiee

    How Do I restart the Immunet Service?

    You can open up command prompt as admin and run a "net stop <servicename>" then "net start <servicename> you can do a "net start" to see what is currently running. You can also just reboot and it should start the service again. Not sure why you got that error, maybe lack of internet connection or something like that.
  12. Wookiee

    Immunet Errors

    The Dev's are aware and are looking into the notifications, as far as the gaming mode setting- i'll check into it