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Everything posted by Wookiee

  1. Let me know if you still need assistance, at least- on the Immunet side of things!
  2. we are working on a fix, there is no ETA on it as of right now
  3. It's very possible a firewall could be blocking the upgrade, or anything of the sort. You might need to write an 'exception' rule in the MS firewall, or softwares that could block the upgrade.
  4. Do you have internet access? and admin privs? Have you tried safemode with networking to see if that works? You could, instead of doing an upgrade. Do a new install- To do that, you could go to the immunet website (immunet.com), and download the latest version. Make sure you uninstall the previous version first.
  5. The devs are working on a fix for it.
  6. Wookiee

    consult! Popup report problem

    the notifications will be fixed, as it is reported to dev as an issue
  7. We are aware of the issue and will be working towards a fix. Though, as of right now- I have no ETA
  8. Wookiee

    consult! Popup report problem

    the quarantine should load if any files are in the quarantine section, you just are not notified when that happens if the setting is on 'ask me'
  9. Wookiee

    6.2.0,fails to install

    Can you send me a screenshot of what you are seeing?
  10. Indeed, Dev has been notified and are trying to research why it isn't working.
  11. Wookiee

    consult! Popup report problem

    I am not sure what you mean by "Chinese system alarm window." There is an issue with the notifications with Immunet, that we are looking at and researching why it broke. Mostly, for pop ups on quarantining files etc
  12. Yeah, It's a FP of Windows Defender
  13. Yes, the bug was submitted to dev and I can reproduce it.
  14. Wookiee

    Immunet Errors

    It was never not safe. You can upgrade. Cloud issues that reported '0 people protected' is fixed.
  15. probably the same file that comes with ClamAV, but you can run a SHA256 against it and upload it to virus total to verify We don't package viruses with our software, I promise
  16. Other anti-virus softwares can flag files of other anti-virus programs as viruses. You can upload the file in question to virustotal (or use a SHA) to verify it
  17. Wookiee

    Resize Window?

    It's a known issue that Immunet UI doesn't adapt or change sizes with bigger resolutions (we hope to fix it in the future)
  18. Let me look into this, and see if I can replicate it. what OS are you using? Was this an upgraded from another version of Immunet or a fresh install of 6.2?
  19. Wookiee

    rundll32.exe error on win10

    You will want to contact AMP support for this. This forum is more for Immunet (free version)
  20. Immunet packages with ClamAV, So. If a new version of ClamAV comes out, you can't update it without Immunet releasing a new version. Now, if you are JUST using ClamAV. Just download the new copy, (if installed from source), or wait for a package maintainer to release it
  21. Wookiee

    Options not working

    Can someone enable 'debugging' and send me a support log after a scan so I can look into the .db history files.
  22. Wookiee

    Process Protection & CleanMem

    Yeah, The devs are looking into finding a better solution for this.
  23. Wookiee

    Process Protection & CleanMem

    The process blocked *should* only block the process when it's trying to access protected services on the computer. It shouldn't hinder your use of using the process at all. The annoying pop-ups will hopefully be addressed 'soon', the pop-ups are a feature that was added, but it's always had the 'process blocked' but it was in the background. Now, it tells you everytime it does it. (Currently, there is no way to turn it off), I am working with the dev team to fix that
  24. Wookiee

    6.2.0,fails to install

    What CPU usage and CPU do you have? Did you get it installed? or is the installer using a lot of CPU ?
  25. Wookiee

    Immunet High Cpu Usage

    IF anyone experiencing high CPU usages in 6.0.8, let me know how 6.2 works for you.