Jump to content

Recommended Posts

Hello,

 

when trying to install on one old winxp station I get these results, see attachments.

On another comp, at the same lan, its ok. What could be the cause?

 

Thank you.

 

PS. I could not attached log file (You aren't permitted to upload this kind of file), so I put it here:

(178734, +0 ms) May 02 10:23:56 [1660]: caLogMessageW: *****Beginning Sourcefire Bootstrap 3.1.13*****

(178734, +0 ms) May 02 10:23:56 [1660]: caLogMessageW: 2

(178734, +0 ms) May 02 10:23:56 [1660]: caExtractResourceToStringW: ResourceName: FIREAMP_AFFID

(178734, +0 ms) May 02 10:23:56 [1660]: GetBinaryResource: FindResource Failed [err: 1814] 

(178734, +0 ms) May 02 10:23:56 [1660]: caExtractResourceToStringW: ResourceName: FIREAMP_LIC

(178734, +0 ms) May 02 10:23:56 [1660]: GetBinaryResource: FindResource Failed [err: 1814] 

(178734, +0 ms) May 02 10:23:56 [1660]: caExtractResourceToFileW: ResourceName: FIREAMP_POLICY 

(178750, +16 ms) May 02 10:23:56 [1660]: GetBinaryResource: Found FIREAMP_POLICY [size: 3709] 

(178765, +15 ms) May 02 10:23:56 [1660]: caLogMessageW: Found policy - C:\DOCUME~1\ucitel\LOCALS~1\Temp\policyD1DBB524-563A-4421-A7E5-79C5F2249EA9.xml

(178765, +0 ms) May 02 10:23:56 [1660]: caExtractResourceToStringW: ResourceName: FIREAMP_URL

(178765, +0 ms) May 02 10:23:56 [1660]: GetBinaryResource: Found FIREAMP_URL [size: 63] 

(178765, +0 ms) May 02 10:23:56 [1660]: caLogMessageW: Found download url - https://sourcefire-apps.s3.amazonaws.com/av/protect/3.1.13.9671

(178796, +31 ms) May 02 10:23:56 [1660]: caLogMessageW: Detected Win32 Platform

(178796, +0 ms) May 02 10:23:56 [1660]: caLogMessageW: Using injected url: https://sourcefire-apps.s3.amazonaws.com/av/protect/3.1.13.9671/installer-en-us-32-tcp.exe

(178796, +0 ms) May 02 10:23:56 [1660]: caLogMessageW: Downloading Installer ...

(200671, +21875 ms) May 02 10:24:18 [1660]: caLogMessageW: Download failed. Retrying in 5 seconds.

(205671, +5000 ms) May 02 10:24:23 [1660]: caLogMessageW: Downloading Installer ... (Attempt 2 of 4)

(206250, +579 ms) May 02 10:24:23 [1660]: caLogMessageW: Download failed. Retrying in 5 seconds.

(211250, +5000 ms) May 02 10:24:28 [1660]: caLogMessageW: Downloading Installer ... (Attempt 3 of 4)

(211812, +562 ms) May 02 10:24:29 [1660]: caLogMessageW: Download failed. Retrying in 5 seconds.

(216812, +5000 ms) May 02 10:24:34 [1660]: caLogMessageW: Downloading Installer ... (Attempt 4 of 4)

(217375, +563 ms) May 02 10:24:34 [1660]: caLogMessageW: Download failed. Please check network connectivity and retry.

(217375, +0 ms) May 02 10:24:34 [1660]: caLogMessageW: *****Exitting Sourcefire Bootstrap 3.1.13*****


post-32388-0-16970400-1462181238_thumb.jpg

Share this post


Link to post
Share on other sites

If your platform is Windows XP 64bit then FireAMP Connector is not compatible with this Operating System. If it's 32bit then Service Pack 3 for Win XP must be installed first.

 

If that's not the issue then make sure you have an uninterrupted active internet connection when installing as FireAMP & Immunet both use a bootstrapper installer.

 

Another consideration, make sure that some other installed security app (such as your firewall, additional AV, etc...) isn't trying to quarantine, block or sand-box the files necessary for the install to take place or the installer itself.

 

Cheers, Ritchie...

Share this post


Link to post
Share on other sites

Thank you.

 

Well, its 32bit xp. The internet connection is really stable. I dont have/i dont know FireAMP. The is no other AV soft. There was AVG, but uninstalled and cleaned with ccleaner. Finally I run install aplication on another machine with xpsp3, wait till it downloads "protect-latest.exe", copy this executable to this machine, and then the installation finished well....

Share this post


Link to post
Share on other sites

Oh, I thought you were attempting to install FireAMP Connector which is Immunet's enterprise version. That still is strange that something was interfering with the installer on the original XP machine though. Glad the end result worked out, I guess that's the most important thing!
 

Best wishes, Ritchie...

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×