Immunet Protect is designed to install and work with Kaspersky Internet Security 2010 (KIS 2010). KIS 2010 has no default firewall configurations that interfere with the functioning of Immunet Protect. However, user configuration choices and/or upgrades to either product may cause Immunet users to experience issues with the KIS 2010 firewall. This Knowledge Base Article will show users how to configure the two products work together as seamlessly as possible.
Firewall ConfigurationIssues in the functioning of Immunet and KIS 2010 are typically a result of the way in which the firewall is configured. Users who are encountering "Offline mode" difficulties when using the two products together are advised to take the following steps:
1. Review the firewall setting for Immunet Protect by right-clicking on the KIS icon in the lower right-hand corner of the screen and clicking on Settings.
2. On the Firewall Settings screen, any application for which KIS 2010 shows a green check mark in the right-hand column is trusted by KIS 2010 and is allowed to send and receive network traffic. If this green check mark is not present for Immunet Protect, click the Add button at in the lower left-hand corner of the screen.
3. In the Network rule window, select the Allow button and ensure that all options are selected in the Network Service section. Please review the Help in the lower left-hand corner of the Network rule pane to review how to add specific rules.