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Incompatible Software Packages
The following software packages have been found to not work alongside Immunet Protect Free or Plus. Users should avoid installing alongside the following packages:
| Product | Platform / SP | 32/64 |
| Geswall | ANY | 32/64 |
| Webroot SpySweeper | Windows XP SP3 / Vista SP1 / Windows 7 | 32/64 |
| Zone Alarm | Windows XP SP3 / Vista SP1 / Windows 7 | 32/64 |
| SunBelt ViPRE | ANY | 32/64 |
| ShadowProtect Desktop | ANY | 32/64 |
| Kasperky Internet Security 2011 | ANY | 32/64 |
Users who have questions or feedback about Immunet-supported platforms or anti-virus packages are invited to email Immunet Support.
Known Issues
Immunet Protect Plus interferes with Thunderbird for Windows.
Immunet Protect Plus users who use Thunderbird may experience difficulty sending or reply to email when Immunet Protect Plus is installed. The current work around for this issue is to enter the following Threat Name exclusion in your settings: nsmail.tmp
Once this exclusion is applied your Thunderbird installation should begin to work properly again.
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