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About sethmcc

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  1. Jason, Thank you for the reply, but I did generate a support package & use the diagnostic tool back on January 19. My case id number is 7447. At that time I got an email from Immunet saying "A member of our customer care team will respond to your case as soon as possible", but so far I've heard nothing. Thank you, Seth
  2. Last week I updated my Immunet software to 3.0.5 (the free version). After I updated, it asked me to register or login with my existing account, but neither option works now. When I try to create a new registration, it just says "Creating Registration" (or something like that) and then nothing ever happens. If I click "Login with existing account" and enter my information, when I click the "Login" button nothing happens. I can't use Immunet without logging in. Everything worked fine before I updated. So, any ideas? I'm using Windows 7 64bit. I emailed Immunet support about this 6 days ago and opened a support ticket, but they never responded.
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