
grahamperrin
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grahamperrin started following 2.0.15.12 Extended Plus 'unable To Install Updates' On A Machine That Was Fine Yesterday, How To Use Proxy-Server, Allow Copy/paste and and 4 others
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Within version 4.0.10 of VirtualBox, the installer for guest additions for Windows places a file that suffers from false positive detection: \Program Files\Oracle\VirtualBox Guest Additions\VBoxWHQLFake.exe Affected: at least two machines. One running Windows XP, one 32-bit Windows 7. In the history interface of Immunet I see the file but not the name of the threat. Is that level of detail not saved in history? Lost after the pop-up is dismissed? Re Realtime protection with ClamAV on Windows I recall that the name began with W32. so the detections were cloud-based. http://www.virtualbox.org/wiki/Downloads http://www.virtualbox.org/wiki/Changelog
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Activation Key Not Working For Grahamperrin
grahamperrin replied to grahamperrin's topic in Immunet Support (Issues/Defects)
(Thanks — acknowledgement of case #2248 came from that address.) -
Activation Key Not Working For Grahamperrin
grahamperrin replied to grahamperrin's topic in Immunet Support (Issues/Defects)
Case #2248 (an automated response) was created on 29th January but there has been no human response. Yesterday I upgraded to 3.0. Still, my activation key does not work -
Activation Key Not Working For Grahamperrin
grahamperrin replied to grahamperrin's topic in Immunet Support (Issues/Defects)
Bump, still not working ... -
Possible cross reference http://forum.immunet.com/index.php?/topic/341-gentrojanheur-maybe-quarantined-during-installation-of-kb915597/ Gen:Trojan.Heur maybe quarantined during installation of KB915597 Gen:Trojan.Heur.wf@@YEnq1Lki | Definition Update for Windows Defender
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Running Immunet Plus 2.0.15.12 alongside (unsupported) Sophos Endpoint Security and Control 9. Booting from C: with Windows XP Professional Service Pack 3. (D: has outdated Windows Vista Enterprise but I rarely boot from that volume.) Following boot and log on to XP, a yellow shield signified an automated Microsoft Update. The shield disappeared after maybe 9% download complete, which made me suspicious. The machine seemed to be slower than usual (blue shield for Sophos didn't appear in good time, and I don't recall seeing the Immunet Protect icon in the tray) so I opted to (a) log out or ( restart the OS (I can't remember which I did, sorry). Following log on to XP, Immunet Protect alerted me to quarantine of Gen:Trojan.Heur.wf@@YEnq1Lki relating to a file in a subdirectory of D: Looking at history in Immunet Protect, I wasn't immediately convinced so I ran Microsoft Update, found and installed a definition update for Windows Defender http://support.microsoft.com/kb/915597/en-gb (note, however, that Windows Defender is not enabled). I see nearby http://forum.immunet.com/index.php?/topic/313-false-positive-updating-windows-defender/ False Positive Updating Windows Defender http://www.google.co.uk/search?q=%22Gen:Trojan.Heur.wf@@YEnq1Lki%22 finds nothing but http://www.google.co.uk/search?q=%22Gen:Trojan.Heur%22 finds topics in a BitDefender forum. Might this be a false positive involving TETRA? Screen shots attached. Whether the quarantined file, which has a .temp suffix to its name, is still on disk, I don't know …
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That's probably the issue. Neither http://support.immunet.com/tiki-searchresults.php?highlight=proxy&boolean=on&search=Go nor http://support.immunet.com/tiki-searchresults.php?highlight=proxies&boolean=on&search=Go find anything so maybe you should add a note to the list of known issues, http://support.immunet.com/tiki-read_article.php?articleId=20 Thanks
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I tried uninstalling, restarting the OS, reinstalling not to C:\Program Files\Immunet Protect instead to previously populated C:\Program Files\ClamAV for Windows Installing as free, without a key, updating, failed. Uninstalled, restarted. Then remaining: Directory of C:\PROGRA~1\CLAMAV~1 03/09/2010 16:18 <DIR> . 03/09/2010 16:18 <DIR> .. 29/06/2010 07:57 <DIR> 1.0.26 30/08/2010 09:42 <DIR> 2.0.14 03/09/2010 16:17 698,368 cache.db 03/09/2010 16:17 6,300,672 history.db 03/09/2010 16:18 450 immpro_install.log 03/09/2010 16:14 3,260 local.xml 09/06/2010 10:52 <DIR> Quarantine 03/09/2010 16:18 <DIR> tetra 03/09/2010 16:18 <DIR> update 4 File(s) 7,002,750 bytes 7 Dir(s) 134,094,163,968 bytes free and C:\Program Files\ClamAV for Windows\immpro_install.log comprises:: Sep 01 18:51:25: Setting Cleanup Event Sep 01 18:51:25: caSetUninstallFlag: Entering Launch Elevated Sep 01 18:51:25: ERROR: caSetUninstallFlag: Failed to open event. : 2 : The system cannot find the file specified. Sep 03 16:18:01: Setting Cleanup Event Sep 03 16:18:01: caSetUninstallFlag: Entering Launch Elevated Sep 03 16:18:01: ERROR: caSetUninstallFlag: Failed to open event. : 2 : The system cannot find the file specified.