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ritchie58

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ritchie58 last won the day on July 4

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About ritchie58

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  1. Thanks for the extra input on this issue Jim. I do appreciate you reporting this. This is the first posting that a clean reinstall didn't seem to work! "Sorry to hear that bro!" What is your Operating System anyway Jim? I too truly hope the devs are reading these recent issue postings since I'm not exactly getting a whole lot of help on this site lately. I believe that your observations are correct. It seems the issue solely lies with the ClamAV module. This has been and continues to be a non-issue for me since I don't use ClamAV. I got Immunet paired as a companion AV to a different paid AV product. It is recommended that the ClamAV module & updates for it be disabled if Immunet is used in this manner. Sincerely, Ritchie...
  2. I'd like to wish everyone a safe & happy July 4th weekend! I know that many cities & municipalities across the country have canceled their fireworks display because of the pandemic. If you're lucky enough to live in or near a location that will have a display just remember to follow the CDC's guidelines. If you go out wear a face mask & continue to practice social distancing! Some health experts are worried that if people congregate in large crowds (like what happened Memorial Day) it could cause another spike in covid-19 cases. Cheers, Ritchie...
  3. Thanks for the encouraging words guys! "I do really appreciate it!" It is rather obvious by now that Immunet is not getting the priority it once did by the Cisco/Sourcefire management. I guess one can only hope that things will eventually improve and there is more input from the support staff. Best wishes, Ritchie...
  4. Everyone is entitled to there opinion Frank. What I would like to see is more input from some knowledgeable support staff helping users with there technical issues. I'm the forum moderator for this site but I've been thrust into the role of doing the duties of a support person to the best of my abilities. I've been getting almost no help for over several months now! I have no clue as to why that's happening! The admin Rob T was a great help on the site but he's been M.I.A. since April. That certainly isn't the first time this has happened in the years I've been doing this. "It does get 'rather frustrating' when I get no assistance at all on the site!!"
  5. I would venture to guess that the dialog box is empty because Immunet recognized the detection as a safe EICAR dummy test virus. I've done tests with EICAR test strings with Immunet in the past. Usually though the entire folder you download that has the test strings gets immediately quarantined!
  6. Mmm. That is very odd! Try accessing "Services" (click on Control Panel -> Administrative Tools -> Services) to see if Immunet is set to "Automatic" at startup. That's the setting you want. Depending on the OS build you're using Defender will disable itself if another AV is installed. What is your OS anyway? I don't want to scare you unnecessarily but another possible cause would be you installed Immunet on an already infected machine that's preventing Immunet from launching at startup now. That could also be the cause for Defender not launching too. Some types of malware can & do have the ability to disable your currently or newly installed security software. Immunet is "really great" at keeping an already clean machine that way but not so good if you did install the software when you were already infected with something I'm sorry to say.
  7. The answer to that is yes. Immunet will protect you against known strains of ransomware Ernesto. Even if Immunet detects an unknown variant it has "heuristic capabilities" that can react to and block these strains as well. Regards, Ritchie...
  8. I had to create a new allow rule with my firewall for Immunet's process sfc.exe with version 7.3.0. Make sure that your firewall or other security software isn't blocking any of Immunet's processes which are sfc.exe, iptray.exe, cscm.exe & freshclam.exe (if using the ClamAV module). If you're sure that's not the issue did you try a clean uninstall? If not, try doing another uninstall but when asked by the uninstaller if you plan to reinstall Immunet again choose the "NO" option instead. You will have to reconfigure the settings to the way you had them, add any custom exclusions you may have been using and recreate any scheduled scan(s). Let us know if this was unsuccessful for you. Best wishes, Ritchie...
  9. Let's see if I'm getting you correctly. The problem is that you want to exclude an entire drive you use for storage but are having difficulties doing so? Is that correct? If that's the case then you need to make sure that you get the "exact file path" absolutely correct for the exclusion to work.
  10. You're not the only one experiencing this issue. Please read the last thread that I posted to this Announcements topic to correct this bug. https://support.immunet.com/topic/7937-new-release-immunet-730/ Regards, Ritchie...
  11. Hi uaphi, it sounds like that particular partition you created might be full would be my guess. What does Windows Explorer say? Personally speaking I never created any partitions on my C:\ drive that has my OS installed. I've always used several different physical SATAII hard drives that I added to my rig to store software installer packages, OS mirroring backup files, music, image & video files, etc. These files are also protected by 256bit encryption protocols just in case! Regards, Ritchie...
  12. There seems to be a serious bug with this build with users that updated through the UI. A number of users have reported update issues with ClamAV & the UI not displaying any recent updates. It was discovered that a clean uninstall & reinstall seems to correct this update issue. If you run into this problem yourself uninstall Immunet. When asked by the uninstaller if you plan on reinstalling Immunet again choose the "NO" option and proceed with the remainder of the uninstall. Then download & run the newest installer package. You will have to reconfigure the settings to the way you had them, add any custom exclusions you may have been using and recreate any scheduled scan(s). A less than ideal fix in my view. I hope this matter can get further investigation so a bug fix build can be rolled-out ASAP! Best wishes, Ritchie...
  13. Glad to hear that zombunny's procedure worked for you Monk. It doesn't seem to work for everyone however. Another user reported that a reinstall worked instead. I know that really is a less than ideal fix though. Build 7.3.0 definitely has some bugs that need to be addressed ASAP in my view! Regards, Ritchie...
  14. Glad to hear the reinstall seemed to work. I agree, that is a hassle for users that have to do that! I hope the devs are reading these threads! Like I mentioned before, I still would highly recommend you "DO NOT" use Immunet with Server 2019 as it has never gone through any compatibility testing that I know of. You could encounter unexpected/unforeseen issues. If this occurs no technical support will be offered since it's currently not a supported platform. Best wishes, Ritchie...
  15. Sorry to hear that zombunny's method was unsuccessful Balam. I would next suggest that you try an uninstall & reinstall to see if that makes a difference. When uninstalling choose the "NO" option when the uninstaller asks if you plan to reinstall Immunet again. When reinstalling you will have to reconfigure the settings to the way you had them and add any custom exclusion rule(s) you were using. I just wish the devs would get involved with this issue! For Immunet Windows Server 2019 is not a supported platform. I would highly suggest you not use Immunet for this OS.
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