Jump to content


  • Content Count

  • Joined

  • Last visited

  • Days Won


ritchie58 last won the day on December 3

ritchie58 had the most liked content!

Community Reputation

393 Excellent

About ritchie58

  • Rank
    Staff Member

Profile Information

  • Gender
  • Location
    : Earth
  • Interests
    End-User Computer Security

Recent Profile Visitors

1,535 profile views
  1. We had issues with users reporting these same 503 error messages not long ago. I'll contact the Admin. department & let 'em know this is occurring again with some users. I see you're still getting the daily malware definition updates for the ClamAV module which is a good thing! The server seems to be running into trouble looking to see if a new build is available for you. I don't think this error is actually affecting the amount of protection that Immunet provides with cloud look-ups and downloading new ClamAV definitions. Regards, Ritchie...
  2. Hey roomy, haven't seen you post anything in a while! A very valid point though. Something else consumers have to deal with unfortunately. Phone scammers never seem to stop regardless of the time of year either! I got a robo-call today saying that my electric utility has been overcharging me for months and that a refund was due. The call went on saying, press one if you want to hear this message again or press two to speak to a representative. So I pressed two (I love wasting these scammers time!). A male with a heavy accent from India came on the line, apologized for the overcharges and said they could send me a check in the mail. He said that could take up to two weeks but if I gave him my bank savings or checking account info they could just deposit it into my account within a few business days. Yeah right! I said I bet your family is real proud of you that you turned out to be a criminal and hung up, lol! Of course I knew it was a bogus call since at no time did the caller actually mention the utility company by name. Plus the electric bill even isn't in my name although I do pay for the land-line phone service.
  3. Sorry to hear you're having difficulties uninstalling Immunet. What version of Immunet do you currently have installed? The new 7.0.2 build? You can easily find out what version you have installed by mousing over "About" in the lower right side corner of the UI. Also, what is your Operating System?
  4. Thank you for reporting this juangnu, the screenshots were a great idea! Do you have an idea which Windows update is the culprit (KB?)? I will personally contact Administration right away regarding this. We do take any conflict with any Windows update very seriously! Regards, Ritchie...
  5. The Department of Homeland Security issued a rare public warning urging on-line shoppers to use a great deal of vigilance this holiday season! Black Friday's on-line sales was at a record high of about 4.1 billion dollars spent, I'm sure the bad guys have taken notice of this, and Cyber Monday is right around the corner too. Cyber crime always increases during the holiday season but there has been an "alarmingly noticeable increase" of reported incidents compared to last year. Here are some things you can do to protect yourself from becoming a victim of cyber crime. First of all it's not a bad idea to update your Antivirus software & run a malware scan of your Operating System drive before doing any holiday shopping. Then make sure your AV is kept up to date while doing your on-line shopping. If you have access to a Virtual Private Network (VPN) definitely use it whenever you do any on-line banking or shopping regardless of the time of year. When holiday shopping on-line make sure you don't end up on a bogus site that resembles the real thing. Fake websites are on the rise this year. Apple, Amazon, and Target are currently the most impersonated. Other big names in the same situation are Tiffany, Sony, Samsung, and Microsoft. Always look for the secure "HTTPS" URL header with the shopping site's Domain name. Almost all legitimate on-line retailers use these secure encryption protocols that protects your personal data that's being sent from your browser. Also look for Domain names for popular brands that have spelling errors or mistakes, even if using the HTTPS protocols or not (HTTP) these are not genuine. Consider using a major credit card for payment such as Visa or MasterCard, etc... instead of a bank debit card. If using a debit card your savings or checking account could be drained and, unless the criminals are actually caught, there's nothing much can be done about that. Most major credit card company's offer some form of reimbursement if it's discovered that you were a victim of scamming. Plus the big card company's have methods to detect & react to possible fraudulent use of your card number. Still check your card's account often for any unauthorized purchases and contact the card issuer right away if you suspect something is amiss. Another option would be to use PayPal or a similar secure web based payment service if the retailer accepts these types of payment methods. Email is also being used for phishing attempts, malware using attachments as an attack vector or to re-direct you to a malicious drive-by download site. Avoid opening any links or attachments that come from any unsolicited entity. Especially if it comes from a company or charity you never heard of or never done business with. Be very wary of so-called free giveaways, discounts or gift cards delivered to your in-box this holiday season. When in doubt, just delete them. Social media sites are also being targeted with possible malicious/phishing links offering such holiday themed giveaways, gift cards or discounts. So be wary of any links you click on while visiting social media sites as well. A little common sense can go a long way to keep you safe too. "If you see a bargain that seems too good to be true it probably is!" Best wishes, Ritchie...
  6. Hello juangnu, Did that 503 error start to occur after you installed a Windows 10 update? Is that correct?
  7. ritchie58

    UI Concepts

    Hi Andrew & Happy Thanksgiving! I agree it has been a while since Immunet had any major changes to the UI. Something I would really like to see incorporated into the Settings is the ability to up-scale the resolution for users that have 4k screens to make it more easily readable in the first place, besides any cosmetic stuff. Cheers, Ritchie...
  8. Great! Thanks for uploading the data & sending a PM! I would wait on what Rob says before you do anything further would be my suggestion.
  9. Did you contact Rob. Turner via Private Message and send him the Support Diagnostic Tool data yet? Tomorrow is the Thanksgiving holiday so because of this it may take a day or two before Rob reads your PM.
  10. "Season's Greetings!" "The Immunet team would like to wish everyone a safe & Happy Thanksgiving holiday!" With the bad weather occurring in many parts of the country I'm sure some folks ran into serious problems reaching their destination to visit loved ones & friends for the holiday. Best Wishes To All!
  11. We do have a dedicated site to report possible False Positives at this link. https://www.immunet.com/false_positive Also, since that's a ClamAV detection you can also report this "directly" to the ClamAV team here. http://www.clamav.net/reports/fp Cheers, Ritchie...
  12. I'm not sure if that .com address is routinely monitored or even in service anymore. Could you first send the support dump to this URL instead? https://cisco.app.box.com/upload-widget/view/49qv7p9e42t8w2dr0t9381anpbwuij4r/91014245949the Then Private Message the Administrator Rob. Turner at this Profile link and include all relevant information regarding what you're currently encountering in the PM. https://support.immunet.com/profile/1703-robturner/
  13. If you read the other threads to the topics you posted to you know the devs are "very aware" of this situation. Like I mentioned before I too would like to see a equatable resolution (no pun intended) implemented & thanks for bring up this continually unresolved issue for 4k users once again! I did delete your one thread to the other topic since it's pretty much a duplicate response. Please try to refrain from posting duplicate or similar data in different locations in the future. I'm sure you just wanted to get your point across, I get it. No harm done though, just a minor transgression to forum rules. Regards, Ritchie...
  14. I just checked my UI and the little informational windows for the Settings seem to be working just fine for me (that's with the VTN feature enabled). However, that window does appear to be associated with the Verbose Tray Notifications setting being enabled. Open Settings and scroll down to & click on the "Notifications Settings" tab -> make sure that the "Verbose Tray Notifications Setting" is TURNED OFF! This feature is for debugging & troubleshooting purposes only and should "normally remain disabled" unless instructed otherwise.
  15. Were you referring to creating a automatic Scheduled Scan with Immunet Neil? For anyone that's not sure how to create a Scheduled Scan with Immunet here are the instructions. First open the UI by clicking on the Sys Tray icon or the Immunet icon on your Desktop -> click on the "Settings" tab -> scroll down & click on the "Scan Settings" tab for the drop-down menu -> click on "Add New Scheduled Scan" -> in the drop down menu select the options you prefer for your scan -> click "Create" -> click "Apply" -> click "Close" and you have successfully created an automatic scan with Immunet. Personally I have Immunet set up to run just a "Flash Scan" every day as that scans the most vulnerable areas of your OS that malware likes to use as an attack vector. Plus the Flash Scan is very quick so it won't be using additional system resources in a prolonged manner. Best wishes, Ritchie...
  • Create New...