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Everything posted by ritchie58

  1. That's something we don't normally advocate is a user mucking about with the registry keys. If you delete the wrong registry entries that can definitely have undesirable consequences, not only for Immunet but perhaps for your OS as well. Your idea of a comprehensive removal tool for Immunet has merit in my opinion, just in case something goes wrong with the normal uninstall procedure.
  2. Hello Sidecar, Is there anything different with the one rig that's experiencing this excessive disk I/O? Any software programs that are not installed on your other machines? If so, what are they?
  3. What Operating System & what version of Immunet are you currently using? I just checked my copy of Immunet and it shows about 52 megs of RAM being used at the moment. Of course when Immunet is looking for updates or if you're running a scan that will cause the RAM usage to increase, that's to be expected. The increase should be temporary. I have nothing to do with the Twitter account so I can't comment on that but "this site" has been updated. We now use the more secure HTTPS encryption protocols and the main theme for the site has also been changed from the older theme.
  4. Hi Andrew, Unfortunately there has been a report of this recurring 503 server error occurring after updating to the new build. That's a bit disconcerting. https://support.immunet.com/topic/5975-cannot-connect-to-update-servers-error-503/?tab=comments#comment-18452 That's something that needs to be looked into ASAP in my opinion!
  5. Can you tell us what software this file is associated with and provide a screenshot of the malware detection you're seeing. Open the UI -> click on the word Quarantine located just below and to the right of the History tab -> find the file in question in the right side Details dialog box and click on that. Then make a screenshot of that data so we have a better idea of what's going on. If it's a legit program it might be just a simple matter of adding a custom Exclusion rule but let's see if this temp file is associated with a malicious program first. I checked with the folks at VirusTotal and they don't seem to have any data on this file. Either that's a good thing since it hasn't been reported as malicious, or it's some kind of malware that hasn't been seen yet which wouldn't be a good thing.
  6. Ok, this is something the devs will definetly need to look into ASAP.
  7. Hi Aris, There is a new build available. Have you updated to the new 7.0 version yet? https://download.immunet.com/binaries/immunet/bin/ImmunetSetup.exe We haven't (so far) received any reports of this 503 error with the new build unless you already updated. Regards, Ritchie...
  8. I did ask for a list of included bug fixes for the 7.0 version since I was pretty curious about that but sorry to hear this new build doesn't seem to address your continuing issue Jack. That's a bummer! I'm sure you find that rather disappointing! May I suggest you contact the admin. Rob. Turner via Private Message and perhaps inform him this issue still goes unresolved for you. Here's a link to Rob's Profile page, just click on the Message button to send a PM. https://support.immunet.com/profile/1703-robturner/
  9. Thanks for the new input Andrew, much appreciated! I was assuming these new security protocols would be handled internally but just wanted to make sure on that since I wasn't seeing any new processes. Yeah, that would be very cool if you could provide the list of bug fixes included with this new build. Cheers, Ritchie...
  10. Nice touch! The update to version went very smoothly for me compared to the 6.5.0 beta where I had to reboot several times to completely install the build. I do have a question or two. I don't see any new running processes for Credo or AMSI, are these new additions all handled internally without the need for a dedicated Windows process? As before, I've always advocated for a complete change log be included with any new build that is publicly released. Has there been any bug fixes included with this version? One quick observation is that there is definitely more activity with the sys tray's icon gif being activated. Best wishes, Ritchie...
  11. The quarantined file directory really shouldn't be manipulated in any way. That could cause undesirable consequences!
  12. Hello ebloch, Actually it has always been recommended that you create a exception/exclusion/allow rule for Immunet's "entire Program Files folder" with any compatible security software you run along side of Immunet. Doing this will, of course, also keep the quarantine files from being scanned by your other programs. Also, you should create an Exclusion rule with Immunet for the entire Program Files folder for AdAware, Windows Defender is excluded by default. Adding these exclusion rules to all the programs involved can really help to avoid any current or future conflicts! Cheers, Ritchie...
  13. Personally speaking that's one of the first things I would have done anyway, close any running programs before updating Immunet to a new version. The update didn't start automatically, for me I had to start the update to version 7.0 manually through the UI so that does give you the opportunity to close any active programs first.
  14. You did post this thread in a rather old topic. I don't see how updating your flash player could have affected your printer. I never heard of such a thing. Have you tried to uninstall & reinstall the drivers again with the install CD that came with the printer?
  15. If you're confident it's not corrupted history files or a connectivity issue I would encourage anyone who's experiencing this scan history anomaly to log in and contact the admin. Rob. Turner via Private Message at Rob's Profile page as he works directly with the devs. Just click on the Message button to send him a PM & include all pertinent data pertaining to your issue . https://support.immunet.com/profile/1703-robturner/
  16. One thing to check is that Immunet's two main processes are not being blocked or interfered with by any other security software you may have installed, this includes your firewall of choice. The main processes are sfc.exe & iptray.exe. These processes require an unobstructed/unencumbered internet connection. Something you can look into jdurand.
  17. Hello AlexisR01, Another user reported not long ago that he was also experiencing this same repetitive quarantine response from the WildTangent gaming software. To rectify this issue simply create a custom Exclusion rule with Immunet for WildTangent's "entire" Program Files folder. Here's how to do that if you're not sure. First open the UI -> click on the Settings tab -> scroll down to Add New Exclusion & click on that -> either manually type in the correct file path or use the browse feature to find the right Program Files folder for the software & click on it -> click on Add New Exclusion -> lastly click Apply and your done. It should but let us know if adding this Exclusion doesn't correct the issue. Cheers, Ritchie...
  18. Hello again BitStomper, Thanks for adding the screenshot. Wow, I can see what you're talking about! I don't think it would be a good idea to mess around with Immunet's registry keys however. May I suggest you contact the admin Rob. Turner via Private Message regarding your issue. Perhaps Rob can better assist you further. Here's a link to his Profile page. Just click on the Message button to send a PM. Mention your newest thread to this topic or better yet add a URL link in the PM to this original topic header so he can readily view it. https://support.immunet.com/profile/1703-robturner/ Like you, I too would like to see this 4k issue put to rest once & for all! Best wishes, Ritchie...
  19. Thanks for your advice zombunny. That would be an interesting option to use a duel-boot configuration. I didn't even think of that. I know I do have a few dated software programs that I still like to use but would definitely be incompatible with Win 10. Even if I deleted a bunch of stuff I still wouldn't have enough free disk space on my current C:\ drive to create a partition and install another OS but I could buy an additional hard drive and just switch my mobo's BIOS first boot device setting when I want to still use Win 7 . I'll definitely give that some thought dude! Glad to hear you are allowing security updates to take place. I was worried for your system's security if you were not allowing those.
  20. Hello Rodney and welcome to the Immunet forum. Nirsoft does offer quite a number of software packages don't they! If your absolutely sure the software is not malicious (you can even use the site VirusTotal just to make sure) we do have a dedicated False Positive site where you can report this to the devs. https://www.immunet.com/false_positive Also, if you wish to use the program now you can use the Restore feature. First open the UI -> click on the word Quarantine located just below and to the right of the History tab -> locate the file(s) in question in the right-side Details dialog box and click on it -> choose the Restore option. This will automatically move the file(s) to the Exclusion list so they will no longer be scanned. Best wishes, Ritchie...
  21. In general most Americans are compassionate people. Especially in an emergency or crisis situation we will go out of our way to help a complete stranger in need. That's just who we are as a society. Americans are also some of the most generous people on the planet but unfortunately there are always individuals ready & willing to take advantage of a bad situation for their own selfish gains. There have been some reports of people receiving unsolicited emails claiming to be a charitable organization seeking donations for the victims of hurricane Dorian. You should always treat "any unsolicited email" with a great deal of suspicion, especially if it comes from a charity you never heard of or never donated to. That should raise some red flags! If you receive an email like this don't even open it, who knows, it could even be malicious in nature. Just delete the email. In the hardest hit area of the Bahamas there actually is a humanitarian crisis going on. People there are in desperate need for food and fresh drinking water. If you wish to contribute to help out you can't go wrong with the non-profit American Red Cross. I made a donation today. https://www.redcross.org/ Of course there are other legitimate non-profit organizations out there but there is also bogus entities that just want to steal your money. Before donating do some research yourself on the web to make sure the charity is a legitimate non-profit organization. There is the GoFundMe site & others like it but you never know if the contributed money will actually be spent on it's intended use. That's the main problem with crowd funding sites. Regards, Ritchie...
  22. Thanks for letting me know that you & Rob are in contact. Just wanted to make sure he was aware of the situation by the PM I sent. I hope you're allowing security patches to be installed. That's important for any supported Microsoft platform. If it is some sort of conflict with a Win 10 update it certainly won't be the first one we've encountered. That's the reason I have yet to upgrade to Win 10 from 7. I'm waiting for the end of Microsoft's support for Win 7, at the end of this year, for the simple reason that I'm hoping most of the serious bugs with 10 have already been rectified.
  23. Mmm. Another Win 10 user encountering this 503 error. There is definitely a developing pattern going on here since no other Immunet user that has Win 7, 8, 8.1 or supported Server platforms has reported this. I'm going to send the admin Rob. Turner a PM regarding this issue for you guys to see if he can look into this for you.
  24. The Admin Rob. Turner did contact me and informed me how the new Orbital code will function. If it's not needed for any vulnerabilities associated with your system that Orbital can protect you against then it will not be installed. Otherwise you will see Orbital installed. Here's what Rob sent me in a PM: Hi Ritchie, 6.5.0 does support Orbital but I'm told it's only activating on computers with specific vulnerabilities determined via a combination of (hardware, windows version, patch level, features, and software) , if your machine doesn't meet the requirements (i.e. isn't vulnerable to anything Orbital can protect you from) then you won't see a program files/Orbital directory or orbital Windows Service at all.
  25. Yes, you are correct there zombunny. That's the portion of the updater that looks for new builds to download & install so this error is not jeopardizing the protection Immunet provides you. Still, it's a nuance to users that should be corrected as soon as possible in my view. Thanks much for your update on the issue.
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