The Immunet "Scan Now" button is greyed out, and clicking on it results in the following popup message: "You Can Not Scan at This Time The Immunet service is not running. Please restart the service and retry."
However... "Settings->Connector Settings->Service Status" says STARTED, and the Immunet service is actually running (I checked in the Computer Management console) The following things made no difference (individually or in combination):
Restarting the service (successfully)
Rebooting the computer
Uninstalling and re-installing (worked for a day or so and then stopped again)
Other observations:
I get no Tray Icon notification message saying Immunet has connected to the cloud when OS boots.
Changing "Settings->Tray Icon Notifications->Verbose Tray Notifications" to ON makes no difference. I get no notifications of any type.
Despite clicking on the "Enable Debug Logging" button, "Settings->Connector Settings->Debug Logging Status" always says STOPPED
Clicking on the "Update Now" button shows Immunet searching for updates before reporting that the system is up to date.
Configuration:
Windows 10 Pro
Windows Defender is active
Immunet 5.0.2.10301
Immunet service 5.0.2