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Wookiee

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Everything posted by Wookiee

  1. i edited the link out, one because it went to a weird site. secondly, i can't fix your iTunes, you need to contact Apple for that. Are you saying you scanned your phone, with immunet? I am not understanding what happened-
  2. You can submit the files to us for review on immunet.com. If they are found to be malicious, we will write detection for them If you can provide the SHA's of the files, I can look at them quicker,- though not necessarily.
  3. Looks like this is a false positive, and we are fixing on our end
  4. Working on updating all the FAQs as well
  5. this is an FP and we are working on fixing it
  6. Someone else reported issues with Immunet detecting on browsers (FPs) though, this still might not be the case. Are they ALL Clam.Txt.Trojan.Kryptik-6887991-0 detection's?
  7. Can you provide what is triggering or what notification pops up? Like, what signature or message is firing so I can look into it?
  8. Thanks, I will work on getting the information updated.
  9. What issue are you having?
  10. Google Tag Manager is a tag management system created by Google to manage JavaScript and HTML tags used for tracking and analytics on websites
  11. Let me know if you see any additional issues.
  12. Wookiee

    Tim

    if you were to scan just the file again, does it quarantine ?
  13. i wouldn't assume this to cause an issue, but I can look into it. What version of Windows? When testing with the latest version of Immunet, I am not having a problem. Maybe something else could be blocking? Or not a solid enough connection
  14. Are you using the internet from your phone to connect to the internet with the laptop? I assume you couldn't google when immunet was installed but you did afterwards?
  15. That error shouldn't be caused by Immunet. Are you using DHCP? Did you google from the same laptop? Can you screenshot the error message? ( did the error show in immunet, or windows?) Immunet needs a constant network connection for protection. It sounds like your wifi IP was misconfigured and or needed some kind of release renew. What operating system are you on?
  16. We track number of downloads, it's been in place since before I started with google analytics
  17. Made the change this morning, it should now work for everyone.
  18. You can even submit steam.exe to immunet.com false positive sections for the signature to be corrected. i am still trying to reproduce it though. I will setup a windows 8 box and try it as well.
  19. also, in your settings...do you have "blocking" enabled or disabled?
  20. so, a FRESH install of steam - doesn't get flagged (at least on win 10) What version of steam were you on when you were doing the update? @gcfx1979
  21. sounds like a FP. I am wondering if a specific game flagged or the client itself. I will see about the client to see if this happens for me. If anyone else see's this, let me know. I will try to fix it ASAP
  22. Interesting, do you see any error messages or anything? Can you turn on debugging with Immunet, try to open anything from the office Suite, and then turn debugging off- Send me the log it creates? Do you see anything saying "blocked" process or anything of that sort? @Jack Be Quick
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