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krisku

Immunet Insiders
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About krisku

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  1. After upgrading to 3.0 I have noticed a significant slowdown of everyday use of my PC. Whenever I try to start an application (e.g. putty.exe), nothing happens for about 4-5 seconds and then it starts. If a stop the Immunet service, applications start immediately. I never noticed such an annoying slowdown with 2.0.17.. The agent.exe.log shows plenty of entries such as these: (235418472, +343 ms) Feb 28 11:58:05: ERROR: Upload::HTTPSendBinary: failed to send file: 404 (235418784, +312 ms) Feb 28 11:58:06: ERROR: Upload::HTTPSendBinary: failed to send file: 404 (235420282, +1498 ms) Feb 28 11:58:07: ERROR: Upload::HTTPSendBinary: failed to send file: 500 (235420672, +390 ms) Feb 28 11:58:08: ERROR: Upload::HTTPSendBinary: failed to send file: 500 (235420952, +280 ms) Feb 28 11:58:08: ERROR: Upload::HTTPSendBinary: failed to send file: 500 Is this normal? I attached a dump from the support tool. I had to remove a 5MB cache.db from the zipfile, because this forum would not let me upload that large a file. Regards, Kai
  2. Immunet obviously found some malware in a file containing archived email messages from Outlook (archive.pst) and tried to quarantine the file. That probably failed because the file was open in Outlook, but somehow the archive.pst got quarantined anyway. Now Outlook complains that archive.pst is missing, but when I look in Immunet's quarantined items, I can only find an archive.pst with event type "Quarantine Failed" and no way of restoring the file!!! Something has gone awry here.. In the quarantine folder I can see a large file that based on the size ought to be the missing archive.pst, but I have no way of restoring it. Can you help? SDT dump is attached. Immunet_Support_Tool_2010_08_11_09_40_36.zip
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