
chatz
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Any updates with the information I provided to Wookie running windows 10? My wife's computer has the same problem running windows 10. Thanks
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Update: today's automatic flash scan as deleted yesterdays Full scan. Maybe that's why it produces the "Last scan never" error if it deletes history every day and you don't have a scheduled scan.
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The ransomware app is called Ransomstopper - Link: https://cybersight.com/ No error since Sunday 10.00am. The only thing I noted: A Full scan performed yesterday wiped out all other flash scans and folder scans from my scan history Thanks to you both
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No problem ritchie58 I am running without loading my ransomware app to see if that fixes the problem. Scan History holding ATM Cheers Steve
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Just errored again - sent another download link for support tool sent via FireFox Send directly to Wookie
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I have sent the System Diagnostic Tool to support@immunet.com, with the email subject " Last Scan Never" Mailbox not big enough - so sent via FireFox Send directly to Wookie
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Hi ritchie58 I can't attach the zip file and send to Wookie (see image below) I have tested the software on my wife's computer and she has the same problem on Windows 10 same build as me
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It's just gone again.
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Hi ritchie58, Thanks for your response. The flash scan was automatic, then I did a manual full scan.
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Thanks for your time Wookiee, it's appreciated. Scan history still holding (i.e. no error - Last Scan Never) The only thing I have noticed that the "flash scan" has been deleted from the scan history after I completed a "full scan" today. I am very new to Immunet (7 days), so not sure if that is correct.
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Windows 10 pro V 1809 build 11763.475 Thanks for your quick reply - scan history holding ATM
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chatz started following Last Scan Never
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Any ideas? Have uninstalled and reinstall deleting the history many times (clean install) Only lasts a couple of hours before the Last Scan Never appears Thanks