Hello support team, yesterday I bought a licence from the 22.214.171.12441. Since I installed it, I have tremendous speed losses online. Examples: youtube opens in 10sec instead of one or two. A simple news-site takes 4 seconds instead of a half. New firefox windows have trouble to be opened. With quad core and 4 GB RAM I never had troubles, furthermore your software shows max. 5% CPU and 90-100MB Memory-usage only. - I disabled avast! antivir but get no real speed wins. - I clicked on the Support Diagnostic Tool, which of these 7z-files in the do you need for diags? Thanks in advance! I like the cloud-idea and don´t really want to take the 30-day-€-back-guarantee.