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Showing results for tags 'crash'.
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The Immunet service is not running
noobuisnglinux posted a topic in Immunet Support (Issues/Defects)
hello everyone im using windows10. when I logged in this morning then I went to check the status of the last scan and saw the button greyed out when I click it I see the error mesg "You Can Not Scan at This Time The Immunet service is not running. Please restart the service and retry." so I created a dump file with the task manager and I sent it along with more diagnostic info using feedbackHub:https://aka.ms/AAgqyll I have attached a screenshot please let me know if their is a better way I can report this bug? I also posted before but whenever I try to open the post I get Error code: EX0 i am using Immunet 7.5.0.20795 on windows 10 with McAfee Security Center: 16.0 release name: 16.0 R43 Affld: 876 Build: 19.13.171 Language: en-ca Last update: 2022-03-09 Version: 19.13 McAfee VirusScan Build 25.6.168 Engine Version 4776.0 Version 25.6 McAfee Personal Firewall Build 21.3.194 Version 21.3 McAfee WebAdvisor Affld: 876 Build: 4.1.1.697 Language: en-ca Version: 4.1 McAfee QuickClean Shredder Build: 20.3.148 Version: 20.3 McAfee Vulnerability Scanner Build: 10.3.102 Version 10.3 McAfee App Boost (But I dont use App Boost) Build 18.23.161 version 18.23 -
hello everyone im running windows 10. This morning I logged in and when I went to se the results of a scheduled scan I was an error mesg saying "You Can Not Scan at This Time The Immunet service is not running. Please restart and retry." so i created a dump file using task manager and attached it to this post. I have created feedback on feedback hub that has more diagnostic information & crash dumps: https://aka.ms/AAgqyll if you guys know something I can do to fix this or perhaps send a bug report pls let me know thanks iptray.DMP
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Since I applied 3.1.13.9666 I have started seeing recurring application errors in my event log. They often appear during bootup. I didn't see any references to anything like this in the forums. I recently uninstalled and reinstalled the program, but that had no effect. Below is a typical example. Log Name: Application Source: Application Error Date: 11/2/2014 13:01:45 PM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: [redacted] Description: Faulting application name: sfc.exe, version: 3.1.13.9666, time stamp: 0x53b1bb93 Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24 Exception code: 0xc0000374 Fault offset: 0x00000000000c4102 Faulting process id: 0xe60 Faulting application start time: 0x01cff6c7103e4f6e Faulting application path: C:\Program Files\Immunet\3.1.13\sfc.exe Faulting module path: C:\Windows\SYSTEM32\ntdll.dll Report Id: 4e74da6e-62ba-11e4-9643-d4bed9a10d9f Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2014-11-02T18:01:45.000000000Z" /> <EventRecordID>35923</EventRecordID> <Channel>Application</Channel> <Computer>9zm2qs1.nccer.org</Computer> <Security /> </System> <EventData> <Data>sfc.exe</Data> <Data>3.1.13.9666</Data> <Data>53b1bb93</Data> <Data>ntdll.dll</Data> <Data>6.1.7601.18247</Data> <Data>521eaf24</Data> <Data>c0000374</Data> <Data>00000000000c4102</Data> <Data>e60</Data> <Data>01cff6c7103e4f6e</Data> <Data>C:\Program Files\Immunet\3.1.13\sfc.exe</Data> <Data>C:\Windows\SYSTEM32\ntdll.dll</Data> <Data>4e74da6e-62ba-11e4-9643-d4bed9a10d9f</Data> </EventData> </Event>