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Showing results for tags 'quarantine restore'.
I ran a scan. Immunet quarantined ~80 files. I believe ~70 of them were false positives. I want to restore them. I have already tried the restore functionality in the GUI. It fails with the message "File Could Not Be Restored. Check to see if Agent is online. Please Contact email@example.com." on most of the restores. Some restores did succeed. I can get most of the files from the original source but there are ~5 that I can't get elsewhere and do need to be restored. I have searched around these forums and have found others reporting similar issues. One observation that I made that I don't see anyone else making is there is no file called agent.exe anywhere on my system. Where is that file supposed to reside? The GUI seems fine. Doesn't complain about anything being broken. Most importantly for me, how do I restore those ~5 files I absolutely need restored? Is there a manual process? I see a bunch of files in C:\Program Files\Immunet\Quarantine. Are they encrypted somehow? How to decrypt them? Thanks.