False positive with program 3RVX

[Andrew100]

This is a program which you can set up hotkeys to change volume up and down and mute volume on computer. Website to upload false positives on immunet still shows error. Also, forum only allows 0.31 MB files which is ridiculous, so here is link to file. https://www.upload.ee/files/12472596/3RVX.exe.html 

[ritchie58]

You can submit what you think is a False Positive directly to the developers at this URL. https://www.immunet.com/false_positive

[Andrew100]

8 hours ago, ritchie58 said:

You can submit what you think is a False Positive directly to the developers at this URL. https://www.immunet.com/false_positive

I am guessing you didn't read my post? I said that the link https://www.immunet.com/false_positive shows an error when posting it, from what I have heard it has been broken for months now. Guess the Devs can't keep up with all the bugs, not sure how many there are working on Immunet?

[ritchie58]

My sincerest apology Andrew! Hey, I'm only human too & you're right, I didn't quite let everything in your post sink in & wasn't aware that the FP URL was no longer working. I won't be advising folks to use that URL anymore "thanks to you!"

I'm sorry to say that kind of figures given the current circumstances. I can't seem to get any support/dev input on the forum either. "This has been going on since early April!" 

I think that Cisco, in it's infinite wisdom, has sadly made Immunet a "very low" priority.

Supposedly there is/was an entirely new build, including a new UI, in the works but I haven't heard any recent news regarding the progress on that project for about a month.

I do sometimes wonder why I continue to remain involved in the project when nobody else seems to give a sh*t. "Very frustrating considering the fact that I'm just the site's forum moderator that's been thrust into the roll of support person for almost 8 months now!"

In regards to your issue, have you tried to create a custom Exclusion rule or two with Immunet for the program in question? If the program creates a Program Files folder & you're sure there's nothing possibly malicious about it try to exclude the "entire Program Files folder" would be my suggestion.

Best wishes, Ritchie...