bfisher Posted April 29, 2011 Report Share Posted April 29, 2011 I tried submitting this via your website and both times got an error when I hit the submit button... This program is used to analyze recorded TV shows and process commercials. Download is available here: http://www.dragonglobal.biz/download/files/ShowAnalyzerSuiteInstaller.msi (it's only about 17MB). They have a posting on their forums that says that AV vendors are generating a false positive on it. I assume it's due to their registration key process? < edit: I get the quarantine false positive when I install > Link to comment Share on other sites More sharing options...
Rob.T Posted April 29, 2011 Report Share Posted April 29, 2011 Thanks bfisher, I'm looking into this now. Link to comment Share on other sites More sharing options...
bfisher Posted May 1, 2011 Author Report Share Posted May 1, 2011 Thanks - I found out I actually need the newer version of their software - here is a link. This one also creates a quarantine event when I try to install. Thanks! Link to comment Share on other sites More sharing options...
Rob.T Posted May 2, 2011 Report Share Posted May 2, 2011 Thanks bfisher, this is fixed now. The installer from the first like was ok, but the second did have a false positive in it, on SARegProxy.exe. Interestingly, nearly half of virus total's scanners see this file as a virus: http://www.virustotal.com/file-scan/report.html?id=3d7c75298cb250da9a00cb1100639af61856b0977f8460e58e7bcb6fb62a7211-1303202142. Link to comment Share on other sites More sharing options...
bfisher Posted May 2, 2011 Author Report Share Posted May 2, 2011 Very cool, thanks! I will try installing and let you know if I have further issues. Thanks! Link to comment Share on other sites More sharing options...
bfisher Posted May 3, 2011 Author Report Share Posted May 3, 2011 I had issues trying to install it tonight - quarantines during the installation process. I went to Immunet and told it to "fix it" and it says it's running the latest virus update. Did I do something wrong or does it just take a while to get that update pushed out? Thanks! Link to comment Share on other sites More sharing options...
bfisher Posted May 3, 2011 Author Report Share Posted May 3, 2011 well... I rebooted and now Immunet says it's Disconnected (left status icon). I'll have to look into this closer tomorrow. I have to admit, I didn't notice if it was like that prior to my reboot or not. I assume it was fine prior because if I tried to update Immunet it would say I'm running the latest update, and now it doesn't. Link to comment Share on other sites More sharing options...
Rob.T Posted May 3, 2011 Report Share Posted May 3, 2011 Hi Bfisher, so what's happening is that Immunet has cached the local detection for SARegProxy.exe as malicious, and rather than re-querying the Cloud it's using the cached lookup instead. The cache is supposed to expire after a day, at which point it will retry the querying the Cloud. I'm investigating this, but if you want to short cut it try this: 1) Open an elevated cmd prompt and run "net stop immunetprotect" 2) Delete c:\program files\immunet 3.0\history.db, cache.db, and historyex.db 3) run "net start immunetprotect" in your cmd prompt 4) Wait for a minute or so, you should get a baloon popup above the system tray saying Immunet is now connected to the cloud 5) Now try regestering show analyser and it shouldn't be detected again. Link to comment Share on other sites More sharing options...
bfisher Posted May 4, 2011 Author Report Share Posted May 4, 2011 Thanks Rob - I was able to get reconnected, however I still couldn't install the application. I couldn't tell what happened, I didn't see a quarantine message - but I'm remotely connected (I'm not at home) so maybe that wouldn't come through. I'll have to try again Friday when I get home. Thanks! Bruce Link to comment Share on other sites More sharing options...
bfisher Posted May 5, 2011 Author Report Share Posted May 5, 2011 Got home and tried installing. Before I installed, I made sure Immunet was running with the last virus updates. When I went to install, it quarantined the file and prevented installation. Maybe I'm doing something wrong? Thanks Link to comment Share on other sites More sharing options...
bfisher Posted May 6, 2011 Author Report Share Posted May 6, 2011 I finally got this installed - I had to turn Blocking Mode off in Immunet. It gave me 3 quarantine messages but appears to have installed properly... Not sure I did that right but I guess I'm up and working. Thanks. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.