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kissbaby

Possible False Positive On Avira Antivir 10.x

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post-114-041043900 1279082732_thumb.jpg

 

7-13-10 9:52pm

 

every time i open the quarantine folder , immunet protect detects the w32.iframe, what kind bug is that and what does it do ?,

all files are quarantine by your product. but i think its a false positive . i'm going to try and put a screen shot and a file or two, i also think it is detecting the actions of my avira antivir as a false postive too some how. i'm confused

 

 

i have included a screen shot.

but it would not let me upload the infected file from immunets quarantine folder.

how do i submit a file that might be a false positive ?.

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7-14-10

 

how does one upload an infected file to be re-examined by the immunet protect team or what ever ?.

 

 

Hi,

 

Please go into your Settings panel, head to Exclusions and add this exclusion:

 

c:\Documents and Settings\All Users\Application Data\Avira\Antivir Desktop\TEMP\

 

This will solve your issue. Please be sure to hit Apply when you're done.

 

Best,

al

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Guest orlando

Hello,

 

I think you need to restart the computer in Safe Mode and delete all files in the TEMP folder of Avira. For Safe Mode, the explanation: Restart your computer and just lights up, press F8, then select Safe Mode. When you're inside eliminate all files in the TEMP folder of Avira.

 

Orlando

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Hello,

 

I think you need to restart the computer in Safe Mode and delete all files in the TEMP folder of Avira. For Safe Mode, the explanation: Restart your computer and just lights up, press F8, then select Safe Mode. When you're inside eliminate all files in the TEMP folder of Avira.

 

Orlando

 

Once you've put an exclusion in, we should not longer detect the files. There is likely not a need to boot into single user and remove the files in question.

 

al

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Guest orlando

Once you've put an exclusion in, we should not longer detect the files. There is likely not a need to boot into single user and remove the files in question.

 

al

 

 

you are right, but leave a little space does not hurt. Place the file in the exclusions make it less invasive the antivirus.

 

Orlando

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you are right, but leave a little space does not hurt. Place the file in the exclusions make it less invasive the antivirus.

 

Orlando

 

Yep, good point.

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