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Immunet Fails To Run On Boot And Cannot Scan


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After installing and rebooting, Immunet doesn't run. When I launch it manually it loads into the state shown in the picture. Internet is connected, and computer is running okay besides this. Tried uninstalling and reinstalling a couple of times. The only thought I had was there may be a virus on the machine already?

post-5453-025956400 1307146218_thumb.jpg

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Guest Orlando

Open Task Manager (ctrl+shift+esc) and check if iptray.exe and agent.exe are running.

 

Tell me the respond.

 

Orlando

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  • 4 weeks later...

Hi Orlando,

 

I installed Immunet this morning and when I tried to run "Scan Now", I received the message "Immunet 3.0 is not running. Please restart Immunet 3.0 service and retry." I exited, restarted the program and tried again. Same result. This time, I restarted my computer, restarted the program and tried again. Still the same result.

 

I saw you post and checked Task Manager, both iptray.exe and agent.exe are running.

 

Thanks.

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Guest Orlando

Hi cpr,

 

First of all close the Immunet Tray, click with right on the Immunet Tray and choose "Close" then open a CMD (C:\WINDOWS\system32\cmd.exe) as Administrator and type:

 

taskkill /f /im iptray.exe

taskkill /f /im agent.exe

net stop immunetprotect

"wait......"

net start immunetprotect

 

and then open again the program.

 

Orlando

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Hi cpr,

 

First of all close the Immunet Tray, click with right on the Immunet Tray and choose "Close" then open a CMD (C:\WINDOWS\system32\cmd.exe) as Administrator and type:

 

taskkill /f /im iptray.exe

taskkill /f /im agent.exe

net stop immunetprotect

"wait......"

net start immunetprotect

 

and then open again the program.

 

Orlando

 

 

Thanks Orlando, I got it running. Do I have to do this everytime I want to scan my computer?

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