Jump to content
avstudio1

Immunet Fails To Run On Boot And Cannot Scan

Recommended Posts

After installing and rebooting, Immunet doesn't run. When I launch it manually it loads into the state shown in the picture. Internet is connected, and computer is running okay besides this. Tried uninstalling and reinstalling a couple of times. The only thought I had was there may be a virus on the machine already?

post-5453-025956400 1307146218_thumb.jpg

Share this post


Link to post
Share on other sites

You might want to check to see if any other program, such as your firewall Allow/Deny rules or other security software, is blocking the processes agent.exe and iptray.exe. Two active processes that Immunet uses to function properly.

Share this post


Link to post
Share on other sites
Guest Orlando

Open Task Manager (ctrl+shift+esc) and check if iptray.exe and agent.exe are running.

 

Tell me the respond.

 

Orlando

  • Like 2

Share this post


Link to post
Share on other sites

Hi Orlando,

 

I installed Immunet this morning and when I tried to run "Scan Now", I received the message "Immunet 3.0 is not running. Please restart Immunet 3.0 service and retry." I exited, restarted the program and tried again. Same result. This time, I restarted my computer, restarted the program and tried again. Still the same result.

 

I saw you post and checked Task Manager, both iptray.exe and agent.exe are running.

 

Thanks.

Share this post


Link to post
Share on other sites
Guest Orlando

Hi cpr,

 

First of all close the Immunet Tray, click with right on the Immunet Tray and choose "Close" then open a CMD (C:\WINDOWS\system32\cmd.exe) as Administrator and type:

 

taskkill /f /im iptray.exe

taskkill /f /im agent.exe

net stop immunetprotect

"wait......"

net start immunetprotect

 

and then open again the program.

 

Orlando

Share this post


Link to post
Share on other sites

Hi cpr,

 

First of all close the Immunet Tray, click with right on the Immunet Tray and choose "Close" then open a CMD (C:\WINDOWS\system32\cmd.exe) as Administrator and type:

 

taskkill /f /im iptray.exe

taskkill /f /im agent.exe

net stop immunetprotect

"wait......"

net start immunetprotect

 

and then open again the program.

 

Orlando

 

 

Thanks Orlando, I got it running. Do I have to do this everytime I want to scan my computer?

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...

×
×
  • Create New...