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rickhyde88

Immunet will only allow for install on D:\ drive, disappears on reboot

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My girlfriend installed IMMUNET in on her D:\ drive after uninstallation to make room for a file she was downloading, and when she went to move it back, it wasn't even running and the shortcut in her start menu was invalid. Attempts to reinstall have proven futile, as the "browse" button and the text field to manually type in the target/destination folder are both grayed out, and already lists the D:\ drive. I already tried the uninstall dialogues in both the settings window and the control panel, I tried deleting all registry keys associated with IMMUNET and Cisco, and I tried rebooting. Not sure what else to do, as I used a script from Chris Titus Tech and O&O Shutup10 to disable Microsoft Defender. I can always go back into those and re-enable it, but I don't like all the weird telemetry and spying, and neither does she, and while she has a separate drive with Linux on it, she plays a lot of games that don't play nice with Wine or Proton, or don't like to work in those with her hardware (Radeon RX 480).

WTF MATE.png

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"You shouldn't have attempted to move Immunet's Program Files to another drive!" "Yikes!"

Immunet's install should only be placed in the drive that has the Operating System installed, usually that's the (C:/) drive for most PC's & then should not be moved to another drive. Immunet will no longer function if this is attempted as you've found out the hard way unfortunately. 

I wish you wouldn't have manually deleted all that data associated with Immunet without first consulting the forum. Instead I would have recommended you do a 'clean uninstall' of Immunet by clicking No when asked by the uninstaller if you plan to reinstall Immunet again. That deletes 'all' the history files.

My advise at this point would be to try Revo Uninstaller to see if you can find any additional left over/orphaned files or registry keys associated with Immunet. Revo has a number of great cleaning tools one can use for this purpose.

If you have a 32bit system the Free version of Revo Uninstaller should work adequately. If you have a 64bit system I would recommend you use the 'fully functional free trial' of the Pro (paid) version as that version better supports 64bit OS's https://www.revouninstaller.com/revo-uninstaller-free-download/

If you've never used Revo before there are some good instructional/tutorial videos you can view on YouTube before using the software. 

Regards, Ritchie...

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The obvious statement of

1 hour ago, ritchie58 said:

"You shouldn't have attempted to move Immunet's Program Files to another drive!"

is indeed obvious, at least to you and I, it is. Problem is, I'm not the one who ran into this problem, my girlfriend is. She's generally pretty tech savvy, but is prone to boneheaded moments and being impulsive/not thinking things through.

Don't install and antivirus software on a non-root drive, you say? Yeah, I already knew that, and this is what I told her, but by that point, it was already too late! lol. That one scene from the movie "airplane!" comes to mind. The face-palm one. I've been using IMMUNET for years, and only just made an account here on the support forums for her derp moment, because I have had zero issues. She can build and maintain a hackintosh, and installs, uses, and does advanced configurations for Linux with ease, but she bungles Windows. Go figure. She's had me guessing for a decade already.

I'll give the revo-uninstall utility a try, and maybe look into similar tools from the open-source world on alternative-to or slant if that fails. I know for a fact there are some on the portableapps webstore, so maybe that might be preferable to having to install another program, cramming more subdir and bloat into the appdata folder lol. I knew solutions like this exist, I was just hoping there would be a simpler solution, in vain, it seems so far. Thanks, anyway.

Edited by rickhyde88

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^^ This is yet another reason why Cisco should provide a dedicated removal tool for Immunet, like most AV vendors do with their own products. AV integrates itself so much into a Losedows system that if anything goes wrong (which it eventually will), a clean-up tool to fix broken installations/uninstallations is an absolute must.

I've solved this problem before with both Revo Uninstaller (gratis but proprietary) and BCUninstaller (true "free" software - i.e. released under the GPL3-compatible Apache Licence 2.0). Revo is the older and more well-known, established program. I think BCUninstaller is a bit more rigorous and thorough though. Perhaps try Revo first and see what happens.

BTW OP, I can fully sympathise with your girlfriend. I'm very comfortable tinkering and experimenting on any system that's Unix-like, but I the reason I now call that OS from Redmond "Losedows" is because I just find it too fragile and easy to break, and am getting pretty tired of constantly repairing it for both myself and friends/relatives.

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