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Hi,

 

I am new to this product and therefore the forum. I have in the past (recently) successfully done one full scan, and wish to do another.

 

The application is starting fine, and it tells me it is upd to date when I run an update, however this is suspect as the application states it is disconnected.

A restart of the PC or restart of the application fails to correct this, and the firewall is not interfering. Please advise how I can correct this, as a search of your faw and forum posts has not indicated a fix.

 

thanks

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Guest Armin Pasalic

Hi,

 

I am new to this product and therefore the forum. I have in the past (recently) successfully done one full scan, and wish to do another.

 

The application is starting fine, and it tells me it is upd to date when I run an update, however this is suspect as the application states it is disconnected.

A restart of the PC or restart of the application fails to correct this, and the firewall is not interfering. Please advise how I can correct this, as a search of your faw and forum posts has not indicated a fix.

 

thanks

First off, try an re-install - Uninstall Immunet, restart, delete the folder of Immunet, clean registry with a registry cleaner(make sure you back it up) restart again, install and try.

 

If this doesnt work, I recommend you have Immunet Installed, go to Start > All Programs > find immunet folder > In there you found a Diagnostic tool > click on it. It will then create a file on your desktop, send it to this thread so a Moderator/admin can verify your problem.

 

 

 

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Guest orlando

A reinstalling with a good cleaning would not hurt. I also recommend that you try to disconnect and connect the computer to the internet, if this does not help to disable your network card and switch.

 

Orlando

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