Jump to content

Recommended Posts

I have just recently purchased this product but have uninstalled it.

 

The reason - the settings were too technical for me and I didn't understand the explanations.

It would have cost me a lot more to take my laptop to an IT advisor, which I cannot afford.

 

Would you please give a little more consideration to those who are not 'IT Literate' and provide a little more information with the package.

 

Thank you.

Share this post


Link to post
Share on other sites

I certainly understand that not everyone who owns a computer is technically savvy. My roommate is the type of person who likes to turn on the PC and do his thing without having to worry about all the tec. stuff. I take care of that for him. However I feel you might have been a little hasty by uninstalling Immunet. You could have used this forum for any and all questions you may have had regarding Immunet and an administrator or knowledgeable fellow user would have been more than happy to answer your questions in a timely manner. After all that's what this forum is all about. That said, you do have a valid point. With all the settings that Immunet has I understand that some people might find configuring the program a little intimidating and perhaps more info would be beneficial for some users. You do have the option of reinstalling Immunet and posting the questions here at the forum that was troubling you the most. Give it a thought anyway because Immunet really is an excellent anti-virus solution. I've been using it for more than a year now and personally I'm very happy with it's performance. Best wishes, Ritchie...

Share this post


Link to post
Share on other sites

I have just recently purchased this product but have uninstalled it.

Would you please give a little more consideration to those who are not 'IT Literate' and provide a little more information with the package.

Hi The Wicked Sword Maiden,

I agree with you, that Immunet lacks documentation (Help file, Guide, FAQ, Tutorial, or Manual). I also agree with Ritchie in the previous post, that until any documentation has been developed, you have this forum as a source of assistamce. I suggest, that you install it again with the default settings. Do not have both TETRA & ClamAV activated, only one of them. If you have another antivirus product installed, you might place it on the Exclusion list of Immunet & vice versa.

Cheers,

sweidre

 

 

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...

×
×
  • Create New...