Geek4AllSeasons Posted August 18, 2011 Report Share Posted August 18, 2011 Agent.exe has been having hyper-scanning episodes. Every system start-up (actually logon), during software installs and other seemingly random times. CPU usage can be high. A constant 80% to +90% is not uncommon. Adjusting its process priority is blocked. By far the biggest problem is its I/O rate. Constant single to double digit MB's with intermittent bursts well over 100 MB. The highest I've every seen, except for I/O speed benchmarks setting off disk temperature alerts (+130F). It has also blocked windows update by holding locks on system files. The following is an example from the Event Log: wuauclt (5736) An attempt to delete the file "C:\WINDOWS\SoftwareDistribution\DataStore\Logs\edbtmp.log" failed with system error 5 (0x00000005): "Access is denied. ". The delete file operation will fail with error -1032 (0xfffffbf8). Unlocker Assistant has reported a lock held by agant.exe Recently agent.exe has been leaking Non-paged Pool memory. It was discovery when my system became unstable. It had been running for several days. Process Explorer reported +90 MB of Non-paged Pool allocated to agent.exe. Restarting the service relieves the problem temporarily. A gui restart times out waiting for the service to shutdown requiring the service to be started manually. Earlier today, agent.exe had +3 MB of NPP allocated. The output from system diagnostics tool run at that time will be emailed to support (+45 MB). At time of this writing the NPP allocation had grown to +9 MB. Contact me if more information is needed. An explicit response/status would be appreciated. david Link to comment Share on other sites More sharing options...
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