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Registraion Error


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Good morning,

I am a new user to this community. I successfully installed SEcureScan and registerd on one pc. Trying to register my second one fails. I have tried the following

 

1. using the same user name + email address as the first one = fails [to be expected]

2. using a different username + different email address - fails to register saying the email address used has already registerd, please login

This is strange because I have not registered this email address yet

So I try to retrieve the password and get the error message An unexpected failure has occured.

 

So now what?? I can't register my email address nor can I retrive the password.... any suggesitons?

 

Thanks

NJNewbie

 

One other thing, when I check my community circle it shows both my main and added account with the same name.. could that be the issue and if so how to correct it... thanks

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