ezpcconcepts Posted August 21, 2011 Report Share Posted August 21, 2011 Good morning, I am a new user to this community. I successfully installed SEcureScan and registerd on one pc. Trying to register my second one fails. I have tried the following 1. using the same user name + email address as the first one = fails [to be expected] 2. using a different username + different email address - fails to register saying the email address used has already registerd, please login This is strange because I have not registered this email address yet So I try to retrieve the password and get the error message An unexpected failure has occured. So now what?? I can't register my email address nor can I retrive the password.... any suggesitons? Thanks NJNewbie One other thing, when I check my community circle it shows both my main and added account with the same name.. could that be the issue and if so how to correct it... thanks Link to comment Share on other sites More sharing options...
Guest OrlandoP Posted August 22, 2011 Report Share Posted August 22, 2011 Please send an email to support at immunet.com with your problem. Orlando Link to comment Share on other sites More sharing options...
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