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Rob.Turner

How To Fix Performance Degredation After Upgrading To 3.0.5

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A small number of users have reported issues with Immunet's performance degrading over time, or slow performance after upgrading from an older version of Immunet to 3.0.5. If you find you are experiencing either of these issues please try the following solutions:

 

1) Clear your Immunet history.db:

- Please note that once you complete this step you will not be able to restore anything that was previously quarantined.

- Download the attached "clear_db.zip", extract it, and run the clear_db.bat script.

or

- If you know your way around the cmd prompt you can clear the database files yourself:

net stop immunetprotect

del "c:\program files\immunet\*.db"

net start immunetprotect

 

2) Configure Immunet settings for best performance:

- These settings will make Immunet run as fast as possible, however you will be sacrificing some Security for extra performance.

- Open the Immunet interface (right click the Immunet icon in your system tray and select "Open Immunet 3.0"), click settings

- Turn Blocking Mode off (General Settings -> Protection -> Blocking Mode)

- Disable archive file scanning (Scan Settings -> Scan Archived Files and Scan Packed Files)

- Turn ClamAV off (General Settings -> Clam AV Detection Engine -> Enable ClamAV Engine and Allow Definition Updates)

 

3) Add exclusions to prevent dual and circular scanning:

- If you have any other AV products installed on the computer ensure you have added exclusions to Immunet to prevent scanning them.

- Vice-versa, ensure you have added an exclusion for C:\Program Files\Immunet to any other other AV products you have to prevent them from scanning Immunet.

- If you run any continious backup software, ensure Immunet is excluded from scanning it, and ensure it does not back up C:\Program Files\Immunet

clear_db.zip

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A small number of users have reported issues with Immunet's performance degrading over time, or slow performance after upgrading from an older version of Immunet to 3.0.5. If you find you are experiencing either of these issues please try the following solutions:

 

1) Clear your Immunet history.db:

- Please note that once you complete this step you will not be able to restore anything that was previously quarantined.

- Right click on your Immunet tray icon and select "Hide." This will close the Immunet interface

- Open a cmd prompt (Start -> Run -> Type in "cmd" and hit enter) tnen run each of the following commands:

 

net stop immunetprotect

cd "c:\program files\immunet"

del *.db

net start immunetprotect

 

2) Configure Immunet settings for best performance:

- These settings will make Immunet run as fast as possible, however you will be sacrificing some Security for extra performance.

- Open the Immunet interface (right click the Immunet icon in your system tray and select "Open Immunet 3.0"), click settings

- Turn Blocking Mode off (General Settings -> Protection -> Blocking Mode)

- Disable archive file scanning (Scan Settings -> Scan Archived Files and Scan Packed Files)

- Turn ClamAV off (General Settings -> Clam AV Detection Engine -> Enable ClamAV Engine and Allow Definition Updates)

 

3) Add exclusions to prevent dual and circular scanning:

- If you have any other AV products installed on the computer ensure you have added exclusions to Immunet to prevent scanning them.

- Vice-versa, ensure you have added an exclusion for C:\Program Files\Immunet to any other other AV products you have to prevent them from scanning Immunet.

- If you run any continious backup software, ensure Immunet is excluded from scanning it, and ensure it does not back up C:\Program Files\Immunet

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Since update to 3.0.5 and seeing a slowdown i excluded the cache files in chrome and dragon browsers and have my browser speed back since i was getting a waiting for cache message in lower left of browsers. Should i delete the exceptions for cache and do as you say instead. And should these changes be kept after the next version update. i noticed that turning monitor program install off sped up my browser a lot before i excluded the cache..

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