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rsvelankar

Immunet Keeps Scanning Into Loop

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Today I scan my PC by Immunet 3.0.5 with full scan option.

 

It keeps on scanning for somewhere 12.00 hours and still could not complete scan.

 

On closer look I find that it keeps on scanning files in loops i.e. scanning of certain set of files appear continuously and total file scan number was progressing upwardly. whether is it correct? since if it is progressive scanning, repeatative scanning of those set of files should not takes place.

 

Also scanning is very slow, does not give clue which directory it is scanning or what is the method of scanning, I think it scan arbitrarily flashing only file names without their locations. And also does not provide any statistic how much disc space is remaining for scanning or completed how much percent of disc. One is totally clueless.

 

Can you improve on this so atleast we will come to know that how much time is required or remaining time to complete full scan? And we can manage our time schedule for scanning PC.

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Hi raju02, do you have a lot of archived or compressed files (such as Rar, 7zip, zip, BitTorrent, tar files) on your system? That can slow down a scan significantly. If that is the case you can make an adjustment in the settings. Open the GUI > click on Settings > scroll down and click on Scan Settings > under File Type turn "off" Scan Archive Files. You will lose some protection this way as these types of files will no longer be scanned but that should speed up the scanning process if you do have many archived files. The idea of including a scan progress bar with Immunet (or something similar) has been brought up before but the developers decided against that. It would actually increase scan times because Immunet would have to first determine the amount of data to be scanned and estimate the time involved before a scan started. As far as Immunet scanning the same files perhaps RobT or Millard can better answer that question because I've not heard of this before. They may want you to send in a diagnostic report.

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To be honest with you raju02 at the present the only time I run a full scan is if I observe suspicious or unusual PC behavior or if I'm helping to test a new beta version. Then I'll run some full scans. Otherwise I just use the Flash Scan on a daily basis and the Context Menu scanner for downloads. The Flash Scan will look in the most likely places that malware likes to hide and it's very quick. The record for me is 16 seconds! Of course how one uses Immunet is entirely up to the end user and certainly the way I use it may not be the ideal way to best utilize Immunet's features for some people. If one engages in risky behavior with their computer ( visiting questionable web sites, risky downloads, etc...) then under those circumstances running full scans more often would be a good idea.

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Hello everyone,

 

I am having nearly the same problem, but with my issue the scan started almost 10 hours ago, has not yet scanned a single file and if I try to stop the scan it says "your scan has been canceled." but the timer continues and so does the scan.

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Hello everyone,

 

I am having nearly the same problem, but with my issue the scan started almost 10 hours ago, has not yet scanned a single file and if I try to stop the scan it says "your scan has been canceled." but the timer continues and so does the scan.

 

 

Kinda stumbled apon the answer to my issue on another thread...

 

Check with the Task Manager (ctrl + shift + esc) if agent.exe and iptray.exe are running then run a CMD as Administrator,

 

Type:

 

net stop immunetprotect

wait...

net start immunet protect

 

Orlando

 

 

it worked for my looping issue but now I am running into another issue, I know for a fact that I have some sort of malware but it isn't coming up with anything.

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Guest OrlandoP

Hi All,

 

Haven't enough time to explain you my "hypothesis" of what is happening, I'll say you what I think.

 

Some years ago I was that problem with another vendors of AV and I tried to find a solution or a cause. The cause is that the folder interessed didn't want to give the necessary privileges to the AV and so it tried in an infinite loop to scan the items in that folder. The solutions were that you must give the privileges of that folder to the AV manually (finding the folder of the cause) or run the scan as Administrator manually (if the AV fails to do itself). There is a feature that remember which files are already scanned in the same scan. I think that Immunet doesn't have it. In any way this is only my hypothesis based on the experience of the facts that I can't reproduce. Rob and the others will say a detailed explanation if they find it.

 

Orlando

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Hello E.R Stewart, if you are certain your infected and Immunet is not detecting the threat (no AV on the planet is 100% infallible 100% of the time) don't give up all hope and reformat your C: drive just yet. There's a few things you can try. The first thing I would do is open Task Manager (press Ctrl, Alt, Delete) to see if any new process(es) are running that you haven't seen before. That's usually a tell tale sign but not always. Some viruses are very good at hiding! If you find an unknown process you can submit that to VirusTotal to see if any information exists in their knowledge base about the process. See if you can get Malwarebytes Anti-malware to install. Many types of malware will try to prevent you from installing any new anti-malware software and you may have to attempt installing in Safe Mode With Networking, to allow MB to update, but it's worth a try. After installing and updating reboot your system into Safe Mode Without Networking and run a full scan. I've used this respected software as an additional on-demand scanning tool for years. If Malwarebytes can't install or it didn't find anything follow the instructions on Trend Micro's HijackThis home page. They'll want you to install and run the scanning tool and submit the log created for analysis or you can post it here and I'm sure Orlando wouldn't mind taking a look at it for you. Also this is worth mentioning. There are a number of AV companys that offer an on-line scan as well, as another option to explore. Just type in "on-line anti-virus scanner" in your browser's search bar and choose one or more from a well known reputable AV company. Best of luck to you, Ritchie...

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