Jump to content

Immunet Protect Pro

Recommended Posts

Congats to IP staff on the release of! I wanted to bring a few items to the developers' attention.


I've run Windows 7 since the RC and find that I am still learning new things about Win7. ;) Something that I have experienced previously with IP 2.0 popped up again this afternoon after I upgraded to on my Win7 64-bit work station. The upgrade went fine and then I was prompted for the reboot, as expected.


The reboot took an extra long time and there was then a message at the center of the screen indicating the Windows was doing some configuration (or something like that). Then, I notice that Win7 has booted into a new type of "safe mode" that shows none of my desktop customizations and with an error message at the task tray that Windows has booted into a temporary desktop. The error message at the lower right was something like you will not be to save changes - reboot to see if the error reoccurs. After a second reboot, everything was back to normal.


Another observation is that after the second reboot, I noticed IP Pro was using about 240 MB of RAM and then noticed it was pulling down updates, which I assume were new "Paid" definitions to complement the new version. Installing these updates FAILED on the first try. I rebooted again and noted that whatever additional updates were necessary installed just fine.


I mention the new "safe mode" type desktop problem as I have experienced this twice recently, with IP 2.0 Pro being the only common denominator. After having major problems installing and running QuickBooks Enterprise Solutions 9.0 while running IP 2.0 Pro active, the error desktop occurred right after I thought I had lost my QuickBooks company database file. The company file would not open and reported major errors. After a reboot, I got the failed temporary desktop.


Second, I had previously reported to Al that I had major problems installing MS Office 2010 on a new netbook I had purchased. I resolved that by fully removing 2010 and going back to MS Office 2007. I decided to install 2010 again this weekend after properly removing 2007. Again, the install bailed with unrecoverable errors. As a test, I went into msconfig to disable IP 2.0 from loading. Another failed MS Office 2010 install so I went into "services" to disable IP "agent" from being able to load at boot. That did the trick and MS Office 2010 installed perfectly. But then, after re-enabling IP 2.0 Pro and another reboot, I got the failed safe mode desktop on that machine on the first boot. A second reboot and all was well.


I hope that the above information proves to be helpful. I am not complaining and I have successfully worked through these issues. I am reporting this info so that IP staff is aware should other users report the same problems.

Link to comment
Share on other sites


This topic is now archived and is closed to further replies.

  • Create New...