khendricks7 Posted August 3, 2010 Report Share Posted August 3, 2010 I'm getting a script error under version 2.0.14.91. When I click on the Activity Summary tab to view the history bar graph, this error pops-up: Does anyone else see this? Link to comment Share on other sites More sharing options...
Daniel Posted August 3, 2010 Report Share Posted August 3, 2010 Yer I'm getting this too. I was just about to post it myself. Link to comment Share on other sites More sharing options...
sweidre Posted August 3, 2010 Report Share Posted August 3, 2010 Yer I'm getting this too. I was just about to post it myself. I have got it too! I was also on my way to create a topic about this! I can not see the histogramme with red (bad) files or green (good) files! I can only see the dates at the bottom, but no vertical bars! Cheers, sweidre Link to comment Share on other sites More sharing options...
Guest orlando Posted August 3, 2010 Report Share Posted August 3, 2010 Strange I do not get any of this, will still be a server problem. Orlando Link to comment Share on other sites More sharing options...
millard@immunet.com Posted August 3, 2010 Report Share Posted August 3, 2010 Kid Shamrock, Dan, or sweidre, Would one of you please send a snapshot to support@immunet.com. I haven't seen this. It's got to be related to your history. Thanks, --Millard Link to comment Share on other sites More sharing options...
Daniel Posted August 3, 2010 Report Share Posted August 3, 2010 Kid Shamrock, Dan, or sweidre, Would one of you please send a snapshot to support@immunet.com. I haven't seen this. It's got to be related to your history. Thanks, --Millard I have sent an e-mail for you. Hope it helps. Let me know if theres anything else Link to comment Share on other sites More sharing options...
sweidre Posted August 3, 2010 Report Share Posted August 3, 2010 Hi, Just for info: When I updated from v.2.0.11.12 to v.2.0.14.91, I did not look for this histogramme, at first. This script error I noticed hours later, but I assume this script error is caused by my update! Details of my update measures: I downloaded the new version 2.0.14.91 and tried to install it right over the old version. Then I received a message, that the old version should be uninstalled first. Immunet did that uninstallation automatically, but suddenly, I received a question asking me to completely uninstall or keep some files. I answered, that I wanted to keep those files (I wanted to keep "My Community" network, at least), the automatic uninstallation & installation by Immunet continued, and finally I received the new version 2.0.14.91 installed. This means, that I did not make any complete "clean" uninstall/install procedure, maybe a sort of "half-clean" uninstall/install procedure. (if the expression "half-clean" is admitted) Cheers, sweidre Link to comment Share on other sites More sharing options...
millard@immunet.com Posted August 4, 2010 Report Share Posted August 4, 2010 We actually figured out what the problem was. Sadly, there was some bad logic that if you had a history.db with certain data, then you would get the Javascript error. 2.0.14.99 was released for new users. To fix yours, you'll have to uninstall and reinstall using the bootstrapper. --Millard Link to comment Share on other sites More sharing options...
sweidre Posted August 4, 2010 Report Share Posted August 4, 2010 Hi, Successful uninstallation of v.2.0.14.91 (the one with script error) and installation of v.2.0.14.99 (without script error) 1. When doing a normal uninstall of v.2.0.14.91 I received a question, if I intend to reinstall Immunet again and keep history etc. I decided not to install Immunet again, so Immunet was completely uninstalled! (The time before I decided to keep history etc, that's why I received the script error version!) 2. I did a requested reboot 3. After the so called "complete" uninstallation I found that there were still a few Immunet folders & files on my c-drive. I decided, not to remove them or run a registry cleanup, because I wanted to keep at least My Community network unchanged. 4. Then I used the same file, that I used a couple of days ago for reinstallation. 5. After reinstallation I received v.2.0.14.99 (note! not v.2.0.14.91) installed. My Community network was there unchanged, good indeed! No script error on the window: "Threat History - Last 30 days", but of course all history was gone. There was only one vertical bar (pillar) above today's date after the fast scan, that I was requested to do after reinstallation. Of course, I had to do my settings again, but that was easy. The only time-consuming part was "Exceptions" and "Scan Scheduling", but I have done them so many times before, so it take only a few minutes! I hope, that my exerience will help others to have the script error version changed to the correct one! Cheers, sweidre Link to comment Share on other sites More sharing options...
khendricks7 Posted August 4, 2010 Author Report Share Posted August 4, 2010 I followed the same procedure as sweidre and all is working fine now. Thanks to Millard for the quick response and fix for this issue. Link to comment Share on other sites More sharing options...
Daniel Posted August 4, 2010 Report Share Posted August 4, 2010 Thanks Millard. I kept all my history when I uninstalled and with the new version I can seen it all clearly. Thanks again. Link to comment Share on other sites More sharing options...
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