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Why Is It Impossible To Get In Contact With A Real Person At Immunet?


tjohns

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It seems like it is impossible to directly contact this company. I don't think anybody ever even answers the support line! I see no way to contact a sales or business department. All I wanted to do is get in touch with somebody to get some enterprise product pricing and sales information. The lack of any sales or direct communication makes me not want to do business. Why would I trust my organization to a company where I have to leave a message and wait for a unknown callback time? Guess I'll look into Panda Cloud next.

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It seems like it is impossible to directly contact this company. I don't think anybody ever even answers the support line! I see no way to contact a sales or business department. All I wanted to do is get in touch with somebody to get some enterprise product pricing and sales information. The lack of any sales or direct communication makes me not want to do business. Why would I trust my organization to a company where I have to leave a message and wait for a unknown callback time? Guess I'll look into Panda Cloud next.

Enterprise communication goes through a completely different channel than consumer and has different staff: http://www.sourcefire.com/contact-us

What you're probably interested is really the fireAMP product: http://info.sourcefire.com/FireAMPLiveDemoRequest_DC.html

--Millard

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