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rdem

Definite Removal Of Immunet, Remotely Executable

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We have installed Immunet roughly 80 workstations a year ago, but management decided free antivirus applications are not good enough. I'm wondering how you can effectively remove Immunet, without going to Start > Add / Remove programs > Uninstall Immunet (which would be a burdersome work).

 

I've tried using GP to send out a batchscript to run the uninstall.exe /S, but it doesn't properly work (somehow, there are still traces which are detected by other antivirus software).

 

The removal script listed in the forum here doesn't work properly either.

 

The only thing that does seem to work is if I remove it manually by going to Start > Add / Remove programs > Uninstall Immunet.

 

There are several versions being used, 3.0.0 to 3.0.6.

 

Any help would be awesome.

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Hi rdem,

 

You're pretty close, you just need to add another argument to specify removing the local cache and db files. Try, "uninstall.exe /S /remove 1"; using "uninstall.exe /S /remove 0" will leave those files intact in case you want to re-install and still have your quarantine/history information. Thanks.

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I didn't know that, thanks for the information. I've tried it on a clean computer with Immunet 3.0.6 installed, but unfortunately, the same problem. This is what I run:

 

"C:\Program Files\Immunet\3.0.6\uninstall.exe" /S /remove 1

 

So it's removed from "All programs", and the uninstall.exe is gone, but the directory C:\Program Files\Immunet\ still exists, and a bunch of files are still there.

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Can you send me the OS and architecture of that clean computer (ex: XP x32)? I want to see if I'm able to replicate what you're seeing. Also, by clean you mean a fresh OS install? Let me know if you're running any other kind of AV or scanning tools on that computer.

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It's a Windows 7 Professional x64, with a bare minimum of software and drives installed (a clean image). On top of that, we manually install Immunet, currently 3.0.6. I'm trying to install Kaspersky Endpoint Security 8, but get the following:

 

... cannot be performed, because a third-party application is already installed on the computer: ClamAV 1.0.26 / gredAV. ... please remove the third-party application.

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Hi rdem, I have found the problem and it's actually my fault. I made an incorrect assumption and told you to call the correct arguments on the wrong binary. Instead of "uninstall.exe /S /remove 1", you need to call "ImmunetSetup.exe /S /remove 1". This is the same file you would have used to install Immunet. Unfortunately this means that if you hit "Run" instead of "Save As" when you first downloaded Immunet (or just didn't keep the file), you will have download it once again.

 

I've tested it out this time and it should remove everything except for the "C:\Program Files\Immunet" folder itself which will be empty. Let me know if you have any other problems with this. Thanks.

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Thanks Francis, I've tested this with Immunet 3.0.6 and it seems to work fine!

 

If I download the latest ImmunetSetup.exe, will this remove older versions of Immunet as well (up to 3.0.0)?

 

Edit:

 

I tried removing Immunet v3.0.3 with the ImmunetSetup.exe downloaded today. It was uninstalled, but as with the uninstall.exe, it wasn't a complete removal. Any chance that there are older versions of ImmunetSetup.exe still available?

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Hi rdem, unfortunately we don't support anything before 3.0.5 as there have been some fairly big changes. How many end points do you have exactly?

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Haha, yeah that could be time consuming. I think we might have a couple VB scripts siting around that might help you upgrade and uninstall. I'll take a look and see if I can find them. In the meantime if you're looking for another security solution you should check out fireAMP. Unlike Immunet it's targetted towards larger groups of endpoints and gives you a plethora of really cool features based off of the group information that you can view, manage and act on.

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Ok, so you can upgrade all your endpoints silently by running the command "ImmunetSetup.exe /S" on the latest installer (this will work for all the version you have). After that perform a reboot on the machines and then run the silent uninstall. Let me know if you have any other problems and good luck!

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