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Cannot Connect - Error


zerogee

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I recently uninstalled Immunet in order to get the latest and greatest version and now when I attempt to connect using my existing id, it gives me an error. I thought it was my password at first and tried a different password and it immediately told me it was incorrect. I even registered with a new user and still get the error. Any thoughts?

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I recently uninstalled Immunet in order to get the latest and greatest version and now when I attempt to connect using my existing id, it gives me an error. I thought it was my password at first and tried a different password and it immediately told me it was incorrect. I even registered with a new user and still get the error. Any thoughts?

 

Please send a screenshot of the error. Did you run a Java update recently? You may have to right-click on the UI, select Exit, and use the shortcut on your desktop to re-launch it. Worst case, try deleting %USERPROFILE%\AppData\Local\Immunet\community.json. If you still have issues, send your Support Diagnostics file (http://support.immunet.com/tiki-read_article.php?articleId=10) to support@immunet.com

--Millard

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  • 2 weeks later...
Guest orlando

Thanks for reporting, I have deleted the post ;)

 

Yes, he is matthe55, he says about golf here. I have nothings against golf, I rather play golf. But do not speak here.

 

Keep an eye on him.

 

Thanks,

for a clean and secure forum.

 

Orlando

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