buddiemac Posted October 27, 2013 Report Share Posted October 27, 2013 Immunet 3.0 detected a false positive for google documents with a .doc extension. Has anyone else seen this? Link to comment Share on other sites More sharing options...
Jose Posted October 28, 2013 Report Share Posted October 28, 2013 Hi buddiemac, If possible, can you send in the File that caused the detection to support@immunet.com? If you cannot, out of concern for privacy or for other reasons, can you send in an Support Diagnostics File (instructions below) to discover why it was detected, and hopefully make it sure it does not happen again? In either case, please send them under the Subject: 'For Jose: Google Doc File positive' or something along those lines. Thanks, -Jose SDT Instructions: 1) Click Start -> All Programs -> Immunet 3.0 -> Support Diagnostics Tool. 2) A new file will be created on your desktop with a name like Immunet_Support_Tool_[date and timestamp].7z. 3) Please email this file to me. Link to comment Share on other sites More sharing options...
buddiemac Posted October 31, 2013 Author Report Share Posted October 31, 2013 I will do this weekend. Just do not have time at this moment. Thanks for responding to this post. Link to comment Share on other sites More sharing options...
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