GentleRV Posted November 13, 2013 Report Share Posted November 13, 2013 I have everytime when i start to use my VPN line that the Blue screen appears with a report: The software I use is from cisco. Immunet Network Monitor.sys address B0856609 at B0852000 date stamp 51e6f7d0 I added the minidump from that crash, hope you can fix it. Greetings, Ronald Mini111313-01.zip Link to comment Share on other sites More sharing options...
ritchie58 Posted November 13, 2013 Report Share Posted November 13, 2013 Hello Ronald, I would suggest you turn off "Monitor Network Connections" in Settings (see image) and then reboot to see if that corrects your VPN network connection problem. This is something Support definetly needs to look into as you are not the first Immunet user to report a conflict with their VPN network. Regards, Ritchie... Link to comment Share on other sites More sharing options...
Jose Posted November 14, 2013 Report Share Posted November 14, 2013 Hi Ronald, Can you try what Ritchie says (hopefully Isolate the issue), and let us know? Also, can you upload a SDT? (instructions at the bottom) And, lastly, can you specify the name (and version, if you can) of the software you are using? Thanks, -Jose SDT Instructions: 1) Click Start -> All Programs -> Immunet 3.0 -> Support Diagnostics Tool. 2) A new file will be created on your desktop with a name like Immunet_Support_Tool_[date and timestamp].7z. 3) Please email this file to support@immunet.com OR upload it here. Link to comment Share on other sites More sharing options...
GentleRV Posted November 14, 2013 Author Report Share Posted November 14, 2013 Hello all, I already tried to shutdown the network monitor. I run Win XP service pak 3 and downloaded the latest Immunet software (3.012.9412). I did not found a way there to dissable the control The created file I can't upload, too large (3.17Mbyte) I will send it to the email address Greetings Ronald Link to comment Share on other sites More sharing options...
GentleRV Posted November 14, 2013 Author Report Share Posted November 14, 2013 Hello Ritchie and Jose, I send all by email, the software I use is from Cisco called VPN client version 5.0.07.0410 A other thing I have is that the latest clamd version 0.98 report a ClamWall 1.4.0.96. I hope the problem with the BOD can be solved quick so i can use my VPN line again Greetings Ronald Link to comment Share on other sites More sharing options...
Jose Posted November 14, 2013 Report Share Posted November 14, 2013 Hi Ronald, Got some people looking into this. Will be getting back to you (here or by email, or both) in a few days. Thanks for your patience, and we might need some more info/testing on your side later. -Jose Link to comment Share on other sites More sharing options...
Jose Posted November 18, 2013 Report Share Posted November 18, 2013 Hi Ronald, I have sent you an email with regards to this issue. -Jose Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.