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The Immunet service is not running


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hello everyone 

im running windows 10. This morning I logged in and when I went to se the results of a scheduled scan I was an error mesg saying "You Can Not Scan at This Time The Immunet service is not running. Please restart and retry." so i created a dump file using task manager and attached it to this post.

I have created feedback on feedback hub that has more diagnostic information & crash dumps: https://aka.ms/AAgqyll

if you guys know something I can do to fix this or perhaps send a bug report pls let me know thanks

immunet crash.JPG

iptray.DMP

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  • 4 months later...

This issue is usually caused by a connectivity issue. 

Make sure that Immunet's processes are not being blocked, sandboxed or interfered with by your firewall or other installed security software you may be using.

Immunet's processes that require both in-coming & out-going internet traffic are:

iptray.exe
sfc.exe
cscm.exe
freshclam.exe (if the ClamAV module is enabled)

You may have to create exclusion/exception/allow rules for these processes for Immunet to function normally.

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