dp0mu8zgxl Posted April 12, 2014 Report Share Posted April 12, 2014 Immunet Plus 3 with subscription for three devices has been working for nearly a year now. Today Immunet Plus 3 with 40+ days on the clock suddenly decides it wants to be renewed. I've three licenses and the tablet is still working properly ...but the workstation version is NOT. It wouldn't uninstall (until I forced it). It wouldn't re-install until I REALLY forced it. It still isn't taking the EXACT licensing string I was sent some 11 months ago. The Copy-and-Paste Key :: Activate key goes brown and all I see is "Upgrade to Plus Failed!". It's VERY good at selling a new subscription, not so good at honouring the purchased promise:-| Could my license key so suddenly become invalid with 40+ days left on the clock? Was it some thing that Microsoft did with the recent W8.1 PRO UPDATE that has thrown it? Your product really chose a bad time to throw its toys out of the pram (w.r.t. Heartbleed). Is there something I can do to persuade this application to work properly for the next 40+ days. My confidence in the programming of this application has taken a severe dent. Will it decide tomorrow that it is OK to continue to do its work properly or is it broken. I've filed a Support request but I don't expect anybody to open it for a couple of days at least. So, after many access attempts to appease the forum entry criteria, I write now to you... Link to comment Share on other sites More sharing options...
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