How To Temp. Disable Real Time Protection To Run Combofix?

[flywelder]

Help......-Hi,I'm working with some one to clear an infection and I need an immediate reply to tell me how to temporarily disable Immunet3 protection so that I can run a Combofix scan. But I can't find a means to do that.

I have right clicked on the icon on the tool bar and see no way to do this there. I also don't see a means to do this when i open immunet3.

I'm using Windows XP with service pack 3

[Jose]

Hi flywelder,

 

I am not entirely sure why you would wish to disable Immunet3 protection, you could potentially add exclusions if you wished to not scan a particular folder (the Combofix one maybe?)

 

Otherwise, you can stop Immunet by going into the Command Line (Click on Start, then Run.... and type in 'cmd'. Press Enter). And typing net stop immunetprotect

 

When you are done, type in net start immunetprotect

 

Cheers,

 

-Jose

[flywelder]

Ok and thanks. now I'm a bit confused please help me to understand. Understand, I'm not a virus removal expert, not even close to one. I'm just a home owner with a desk top computer that is assumed to have infections.

 

on the computer being scanned with combo fix, Combo fix is installed and up and running but it has stopped itself and announced that immunet3 is running and should be turned off in order to get a better and more through scan of the entire system. And that is in agreement with the instructions from the individual who is helping me at bleeping computer.

 

So I'm not clear on how adding combofix as an exclusion with immunet3 would help?

[Jose]

Hi,

 

I understand now. Then use the net stop/start instructions in that case.

 

Exclusions is usually when you are planning on having more than one protection software running at the same time: you add exclusions to avoid them fighting/getting in each others way.

 

Cheers,

 

-Jose