Harveys42 Posted May 16, 2014 Report Share Posted May 16, 2014 Immunet found several malicious files and quarantined them. But when I open up Quarantine there are no files. Absloutely nothing to see. Any Ideas? Tnx 4 help Link to comment Share on other sites More sharing options...
Sveni Posted May 16, 2014 Report Share Posted May 16, 2014 Immunet found several malicious files and quarantined them. But when I open up Quarantine there are no files. Absloutely nothing to see. What you selected in the dropdown-menu? Can you post screenshot of it? Link to comment Share on other sites More sharing options...
Jose Posted May 16, 2014 Report Share Posted May 16, 2014 Hi Harveys42, Echoing Sveni's suggestion, can you please post a screenshot of what you are seeing? -Jose Link to comment Share on other sites More sharing options...
Harveys42 Posted May 16, 2014 Author Report Share Posted May 16, 2014 Hi Harveys42, Echoing Sveni's suggestion, can you please post a screenshot of what you are seeing? -Jose Nothing - doesn't matter which dropdown I take. Link to comment Share on other sites More sharing options...
Jose Posted May 16, 2014 Report Share Posted May 16, 2014 Hi Harvey42s, This could be an issue with Immunet not properly reading or displaying the information. Could you contact us at support@immunet.com with the subject ' Forum - For Jose - Quarantine Is Allways Empty - I Can't Recover Any Files' and attach a Support Diagnostics File? (Instructions below) Cheers, -Jose SDT Instructions: 1) Click Start -> All Programs -> Immunet 3.0 -> Support Diagnostics Tool. 2) A new file will be created on your desktop with a name like Immunet_Support_Tool_[date and timestamp].7z. 3) Please email this file to me. Link to comment Share on other sites More sharing options...
Harveys42 Posted May 16, 2014 Author Report Share Posted May 16, 2014 I do that. Hopefully theres a solution. Anyway - thanks 4 the help! Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.