All Files In Google Drive Marked As Rootkit--Help

[harveje]

I was test running immunet plus 3 rootkit scanner when all (600) files in my google drive were marked as w32.generic.hidden.rootkit. majority are pictures and txt docs that I took or created.

How do I restore all these files at omce vs 1 by 1 that will sux. IF it was a file here and there I'd say ok delete it but all files in this one area?

 

Thanks,

[Zurchiboy]

It should be in the quarantine folder. If you open up immunet if you look under you should see quarantine in small blue letters. Click on it and you should be able to see all the files in the quarantine. Be sure to report these as FP.

[harveje]

Thanks,

I see them in the in that view but have to click on each one and tell it to restore, can I do a mass restore is my question?

If the folder on my hd all the file names are jacked up

[Lorne]

Hello harveje,

 

Unfortunately there is no way to restore all your files at once through Immunet Plus 3. The only way to restore them to there former file name/format would be to have back up files stored somewhere else. Make sure to check your Google account for backups at drive.google.com if you have not already.

 

I am very sorry for the inconvenience, if there is anything else we may assist you with, please let me know!

 

Have a great day.

 

- Lorne

[Zurchiboy]

I would agree with harv that being able to select multiple items in the quarantine would be a nice feature. Especially for a mass false positive activity. Comodo allows people to select all items in the quarantine at one time and then delete or restore them all at once instead of doing one at a time. Would be a nice feature to see in future updates in immunet.