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spackleheart

Getting Regular Application Errors For Sfc.exe

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Since I applied 3.1.13.9666 I have started seeing recurring application errors in my event log. They often appear during bootup. I didn't see any references to anything like this in the forums.

 

I recently uninstalled and reinstalled the program, but that had no effect. Below is a typical example.

 

Log Name: Application

Source: Application Error

Date: 11/2/2014 13:01:45 PM

Event ID: 1000

Task Category: (100)

Level: Error

Keywords: Classic

User: N/A

Computer: [redacted]

Description:

Faulting application name: sfc.exe, version: 3.1.13.9666, time stamp: 0x53b1bb93

Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24

Exception code: 0xc0000374

Fault offset: 0x00000000000c4102

Faulting process id: 0xe60

Faulting application start time: 0x01cff6c7103e4f6e

Faulting application path: C:\Program Files\Immunet\3.1.13\sfc.exe

Faulting module path: C:\Windows\SYSTEM32\ntdll.dll

Report Id: 4e74da6e-62ba-11e4-9643-d4bed9a10d9f

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Application Error" />

<EventID Qualifiers="0">1000</EventID>

<Level>2</Level>

<Task>100</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2014-11-02T18:01:45.000000000Z" />

<EventRecordID>35923</EventRecordID>

<Channel>Application</Channel>

<Computer>9zm2qs1.nccer.org</Computer>

<Security />

</System>

<EventData>

<Data>sfc.exe</Data>

<Data>3.1.13.9666</Data>

<Data>53b1bb93</Data>

<Data>ntdll.dll</Data>

<Data>6.1.7601.18247</Data>

<Data>521eaf24</Data>

<Data>c0000374</Data>

<Data>00000000000c4102</Data>

<Data>e60</Data>

<Data>01cff6c7103e4f6e</Data>

<Data>C:\Program Files\Immunet\3.1.13\sfc.exe</Data>

<Data>C:\Windows\SYSTEM32\ntdll.dll</Data>

<Data>4e74da6e-62ba-11e4-9643-d4bed9a10d9f</Data>

</EventData>

</Event>

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Hello spackleheart,

 

After you boot up your machine is the connector offline for any period of time? Does the application error appear when performing scans on your machine?

 

This may be an issue with ntdll.dll and not a third party program. For more information see this link: http://pcsupport.about.com/od/fixtheproblem/a/ntdlldll.htm

 

Reinstalling the program sometimes fixes the problem but not in all cases - such as registry related issues. There are other methods to try and fix these errors in the link above, however, it can be very specific so it might be worth looking for other solutions online (simply search 'ntdll application errors' for a wide selection of related issues). Also ensure your newly installed Immunet is fully updated from the main interface.

 

- Lorne

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