adrin Posted February 14, 2016 Report Share Posted February 14, 2016 one day immunet find win32 virus and i restored it from quarntine. next day i remove file from exclusion and scan again but this time immunet did not detect any thing. why? Link to comment Share on other sites More sharing options...
daphneg Posted February 17, 2016 Report Share Posted February 17, 2016 Hi Adrin, There's a daily update of definitions and it's possible that the disposition of the file was changed from Malicious to Clean. Can you share the SHA256 please so I can try to check on my end? Thanks, Daphne Link to comment Share on other sites More sharing options...
adrin Posted February 18, 2016 Author Report Share Posted February 18, 2016 sry.i did not know may you want detail.and i missed file . i report your team if happen again . Link to comment Share on other sites More sharing options...
daphneg Posted February 18, 2016 Report Share Posted February 18, 2016 Thanks Adrin. You can open a support case by emailing support@immunet.com. Provide the details of the issue and the file information. Regards, Daphne Link to comment Share on other sites More sharing options...
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