tm-107 Posted August 31, 2016 Report Share Posted August 31, 2016 I use Immunet 5.0.2.10301 and have 2 problems:1. ClamAV updates won't install. The log file says2016-08-31 16:07:20 - Log file initialized2016-08-31 16:07:20 - INFO: custom freshclam return code: 562016-08-31 16:07:47 - ERROR: freshclam exit code 582016-08-31 16:07:47 - ERROR: failed to read stop event from pipe2016-08-31 16:07:47 - Log file closed edit: the files (main.cvd, daily.cvd and bytecode.cvd) were downloaded once after installing Immunet 5, but no updates since that.2. There's a log rotation for the log files in C:\Program Files\Immunet\5.0.2\, thats okay.But after only 7 days there are 12 files, each one has a size of >50MB and they can not be deleted.Is there any way to decrease the amount of log files. For example only 10 files or only the files of the last 3 days ...Sorry for my bad English. The school is already a few years ago ...OS: Windows 7 Pro x64 SP1 german Installed Antivirus Products: Immunet & MS Security Essentials I recently used Immunet 3.x, but deinstalled it before installing Immunet 5. Link to comment Share on other sites More sharing options...
tm-107 Posted September 1, 2016 Author Report Share Posted September 1, 2016 Sometimes it is another exit code: 2016-09-01 17:53:40 - Log file initialized 2016-09-01 17:53:40 - INFO: custom freshclam return code: 56 2016-09-01 17:54:09 - ERROR: freshclam exit code 59 2016-09-01 17:54:09 - ERROR: failed to read stop event from pipe 2016-09-01 17:54:09 - Log file closed Have it now also tested on another computer -> there the updates do without error. So i deinstalled and reinstalled Immunet 5 -> same problem Link to comment Share on other sites More sharing options...
ritchie58 Posted September 2, 2016 Report Share Posted September 2, 2016 It looks like the signatures are being downloaded but are prevented from being installed on your Hard Drive. Have you created an "Exception Rule" for Immunet with MSE? If not, create an exception rule for Immunet's entire Program Files folder. Then reboot and run the updater again to see if that corrects the issue. If you're not sure how to add permissions with MSE here's a Youtube video that explains how it's done. https://www.youtube.com/watch?v=4XQsRVYeMJcCheers, Ritchie... Link to comment Share on other sites More sharing options...
tm-107 Posted September 2, 2016 Author Report Share Posted September 2, 2016 Yes, the "Exception Rule" was already created. It looks like it is sometimes working (22:15): 2016-09-02 15:11:03 - Log file initialized 2016-09-02 15:11:03 - INFO: custom freshclam return code: 56 2016-09-02 15:11:33 - ERROR: freshclam exit code 59 2016-09-02 15:11:33 - ERROR: failed to read stop event from pipe 2016-09-02 15:11:33 - Log file closed 2016-09-02 16:11:36 - Log file initialized 2016-09-02 16:11:36 - INFO: custom freshclam return code: 56 2016-09-02 16:12:06 - ERROR: freshclam exit code 58 2016-09-02 16:12:06 - ERROR: failed to read stop event from pipe 2016-09-02 16:12:06 - Log file closed 2016-09-02 17:12:09 - Log file initialized 2016-09-02 17:12:09 - INFO: custom freshclam return code: 56 2016-09-02 17:12:38 - ERROR: freshclam exit code 58 2016-09-02 17:12:38 - ERROR: failed to read stop event from pipe 2016-09-02 17:12:38 - Log file closed 2016-09-02 18:12:41 - Log file initialized 2016-09-02 18:12:41 - INFO: custom freshclam return code: 56 2016-09-02 18:13:10 - ERROR: freshclam exit code 58 2016-09-02 18:13:10 - ERROR: failed to read stop event from pipe 2016-09-02 18:13:10 - Log file closed 2016-09-02 19:13:13 - Log file initialized 2016-09-02 19:13:13 - INFO: custom freshclam return code: 56 2016-09-02 19:13:45 - ERROR: freshclam exit code 59 2016-09-02 19:13:45 - Log file closed 2016-09-02 20:13:48 - Log file initialized 2016-09-02 20:13:48 - INFO: custom freshclam return code: 56 2016-09-02 20:14:20 - ERROR: freshclam exit code 58 2016-09-02 20:14:20 - ERROR: failed to read stop event from pipe 2016-09-02 20:14:20 - Log file closed 2016-09-02 21:14:23 - Log file initialized 2016-09-02 21:14:23 - INFO: custom freshclam return code: 56 2016-09-02 21:14:57 - ERROR: freshclam exit code 58 2016-09-02 21:14:57 - ERROR: failed to read stop event from pipe 2016-09-02 21:14:57 - Log file closed 2016-09-02 22:15:00 - Log file initialized 2016-09-02 22:15:00 - INFO: custom freshclam return code: 56 2016-09-02 22:16:03 - Log file closed 2016-09-02 23:16:21 - Log file initialized 2016-09-02 23:16:21 - INFO: custom freshclam return code: 56 2016-09-02 23:17:54 - ERROR: freshclam exit code 58 2016-09-02 23:17:54 - ERROR: failed to read stop event from pipe 2016-09-02 23:17:54 - Log file closed But once a day is not what i want Link to comment Share on other sites More sharing options...
ritchie58 Posted September 3, 2016 Report Share Posted September 3, 2016 Good, glad to hear you already added permissions for Immunet with MSE. I thought that there might have been a conflict there. It's not a bad idea to add MSE's entire Program Files folder into Immunet's Exclusion List too if you haven't already. Thought I'd mention that. Speaking from experience of using Immunet for years with the ClamAV module enabled, that sounds about right. ClamAV does usually get updated about once a day. So this really is normal behavior for the ClamAV module tm-107.Regards, Ritchie... Link to comment Share on other sites More sharing options...
tm-107 Posted September 5, 2016 Author Report Share Posted September 5, 2016 Of course, there isn't a new signature every hour. But my daily.cld is from 02 August 2016 ... today we have August the 5th and my computer is online since more than 5 hours. On another machine, i'm using ClamAV as standalone-service (for mail-scanning). So I can see, that there are updates every 1-6 hours. Since Friday, there are almost 16 updates for the daily.cld. edit: Immunet also says, that there are updates available. But they couldn't be installed: Link to comment Share on other sites More sharing options...
ritchie58 Posted September 8, 2016 Report Share Posted September 8, 2016 Come to think of it I've seen this kind of behavior myself in earlier builds. Sometimes just closing the updater window, waiting a few minutes, then running the updater again would solve this issue. It's not a bad idea to wait until Windows & your other 3rd party software & security apps are done looking for and installing updates before running Immunet's updater. That way Immunet's updater is not competing for resources at the same time. if this fails a simple re-boot is an option too. This can correct things if one of Immunet's process didn't launch properly at the first startup.Don't forget that updates for the ClamAV module can be automatic if you have that setting turned on. That usually occurs about 5 or so minutes after Immunet has been launched at startup.You needn't worry about the log files taking up too much HD space. Immunet will automatically trim those back if they reach a certain limit or time period. Regards, Ritchie... Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.