rpk2006 Posted September 5, 2016 Report Share Posted September 5, 2016 I read about Immunet Cloud AV tool on Kreb's blog. Immunet says it can very well work with another AV side-by-side. When I enabled verbose notification in Settings, I could see pop-up flashing every now and than that a trusted file has been downloaded to a folder. Sometimes, ESET SmartSecurity is alerting that a file is a potentially dangerous application. I want to know why Immunet is downloading these files. Are these signatures? But Immunet documentation says it is a Cloud scanning tool. Link to comment Share on other sites More sharing options...
ritchie58 Posted September 6, 2016 Report Share Posted September 6, 2016 Under normal circumstances the Verbose Tray Notification feature should remain turned "OFF" unless told by an Immunet support person to use it. This feature is for troubleshooting and de-bugging purposes only. That's what's also creating all the temp files that ESET is alerting you to. Of course these files are not malicious but please turn the VTN feature off as it's not needed at this time, unless you actually like getting all those pop-ups. It's your choice I guess.Cheers, Ritchie... Link to comment Share on other sites More sharing options...
rpk2006 Posted September 6, 2016 Author Report Share Posted September 6, 2016 Even when I turn-off Verbose Notification, ESET is now giving alert for one ClamAV file. Image attached. Link to comment Share on other sites More sharing options...
ritchie58 Posted September 7, 2016 Report Share Posted September 7, 2016 What you'll have to do is add an exclusion for Immunet's Program Files folder with ESET. This will eliminate ESET from flagging any of Immunet's files as suspicious or malicious. Here's a link to ESET support that outlines how to add an exclusion. http://support.eset.com/kb2769/?locale=en_US&viewlocale=en_US It's also a great idea to add an exclusion with Immunet for ESET's Program Files folder too. Best wishes, Ritchie... Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.