Bigbluee Posted November 15, 2017 Report Share Posted November 15, 2017 Hi I decided to log in and post this subject as it does happen second month in a row. I have WIn10 with autoupdates and Immunet 6.0.6.10600 In the day when Microsoft publishes security patch, Immunet takes 99% of cpu for COUPLE DAYS !! As You can suppose, in that time, working on laptop is almost impossible. I am IT person but not with security knowledge on that level, to know why Immunet tales over my laptop and blocks my drive during downloading and installing a monthly patch. My WIndows is fresh. It is 3 months old. Ok, but details: Once i notice that WIndows Update starts to download security patch and progress bar starts to move, my work on laptop ends. Performance manager shows 99% of disk utilization for SFC.exe. DB-Journal grows all the time int Immunet folder as it scans i have no idea how many files and why so long. What files exactly it scans? Files located in: C:\Windows\Software Distribution\Download C:\Windows\CbsTemp C:\WIndows\WinSxS Prewious sec update for Win10 (2017-10) was running all the time 24h for 3 days until I lost my patience and uninstalled Immunet. Then it installed patch without delay. Then installed Immunet again This month I have exactly same issue. It scans 2017-11 patch from the morning. This time I decided in the evening, after I lost whole day, to work with Exclusion method. Added exclusions in Immunet for: C:\Windows\Software Distribution\Download C:\Program Files\Immunet C:\WIndows\WinSxS After this, utilization of disk dropped to acceptable level and even if it grows, it is related to transfer of big files by svchost and ratio jumps to 20 or 30mb/s on disk for couple seconds. Finally progress bar of patch installation started to move. After adding exceptions, WIndows finished patch download process and installation within next 20 minutes. Is it a normal behaviour of Immunet? Is it safe to keep these exclusions? Link to comment Share on other sites More sharing options...
bcouncil Posted November 15, 2017 Report Share Posted November 15, 2017 Hello, Can you please send me a DM so that we can get more information from you. -Christine Link to comment Share on other sites More sharing options...
ritchie58 Posted November 16, 2017 Report Share Posted November 16, 2017 With my Win 7 machine something I like to do during Microsoft's "Patch Tuesday" is to first go into Settings and "disable Monitor Program Install & Blocking Mode" before attempting to install the updates. This does help with installing the Windows updates quicker and it also saves on system resources being utilized during the update process as well. Then I just turn those settings back on after update completion. To use this method I have Windows notify me of new updates but not automatically start to download & update them. That way I can first disable those Immunet settings before proceeding. Regards, Ritchie... Link to comment Share on other sites More sharing options...
Bigbluee Posted November 16, 2017 Author Report Share Posted November 16, 2017 With my Win 7 machine something I like to do during Microsoft's "Patch Tuesday" is to first go into Settings and "disable Monitor Program Install & Blocking Mode" before attempting to install the updates. This does help with installing the Windows updates quicker and it also saves on system resources being utilized during the update process as well. Then I just turn those settings back on after update completion. To use this method I have Windows notify me of new updates but not automatically start to download & update them. That way I can first disable those Immunet settings before proceeding. Regards, Ritchie... This can be workaround only if You are an owner of 1 laptop and noone else is using it. I cover "IT support" for laptops in my family So to install Immunet as a defender tool, I need to find permanent nonservicable solution and apply proper configuration on every single Immunet installation I will perform in the future on other laptops. Link to comment Share on other sites More sharing options...
ritchie58 Posted November 16, 2017 Report Share Posted November 16, 2017 Hi Bigbluee, I posted what I do during updates as a reference for other users to view and possibly try since it is a related thread to this topic, and not necessarily as a solution to your issues.Christine did want you to use your Personal Messenger feature to contact her regarding more information she may need to further help you. So if you haven't done so already send her a PM right away. Best wishes, Ritchie... Link to comment Share on other sites More sharing options...
Bigbluee Posted November 18, 2017 Author Report Share Posted November 18, 2017 I sent diag package to support email as requested by admin. I hope this will help to find out why Immunet works like that during patching tuesdays. Link to comment Share on other sites More sharing options...
Bigbluee Posted November 18, 2017 Author Report Share Posted November 18, 2017 I sent diag package to support email as requested by admin. I hope this will help to find out why Immunet works like that during patching tuesdays. And just to show You how does it look like on my laptop: Microsoft: Patch Tuesday: October 10, 2017 Logs when it started to download on my laptop: 200MB of logs until I uninstalled Immunet. Link to comment Share on other sites More sharing options...
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