Aris Posted November 28, 2017 Report Share Posted November 28, 2017 There is a problem with offline update files. I use 32bit version at home and I have tried several times to uninstall and install again Immunet but it wont udate clamav.At the moment it wont update at all. But before it was downloading twice daily.cvd and it ended up with error. This is happening the last 2 weeks and it won't work. At other pc's with 32bit and 64bit everything is fine. Quote Link to comment Share on other sites More sharing options...
ritchie58 Posted November 28, 2017 Report Share Posted November 28, 2017 What Operating System are you using for that computer, Win 10? If it's Windows 10 please read this announcement. http://support.immunet.com/index.php?/topic/3418-immunet-606-windows-10-compatibility/ Quote Link to comment Share on other sites More sharing options...
Aris Posted November 28, 2017 Author Report Share Posted November 28, 2017 WIN 7 EVERYWHERE Quote Link to comment Share on other sites More sharing options...
ritchie58 Posted November 28, 2017 Report Share Posted November 28, 2017 Ok, just making sure it wasn't a 10 issue. Yeah, that is really weird behavior! Have you checked the settings recently to see if they've been changed somehow or by someone other than you? That's the first thing I would've checked. Just trying to cover all the bases here. I did think of something that could perhaps cause this to happen, if the process freshclam.exe is being blocked by your firewall or other security program(s) you may have installed. This process (used when the ClamAV module is enabled) does need internet access along with sfc.exe & iptray.exe (Immunet's two main Windows processes). If the ClamAV module and updates for it are enabled and unchanged & freshclam.exe (or other processes) are not being blocked then I would suggest you send in a Support Diagnostic Tool report directly to Support via email at this URL: support@immunet.com Here's some info that explains how to send in a SDT report. http://support.immunet.com/index.php?/topic/1672-how-do-i-submit-a-support-diagnostic-tool-report/ Best wishes, Ritchie... Quote Link to comment Share on other sites More sharing options...
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